Front Desk Staff Position Available In Providence, Rhode Island

Front Desk Staff Westminster Eyecare Associates – 3.5 Providence, RI Job Details Full-time $17 – $18 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Employee discount Qualifications Bilingual Customer service Computer literacy Medical office experience Data entry Organizational skills EMR systems Front desk Computer skills Phone etiquette Medical terminology Communication skills Entry level Full Job Description Company Overview Westminster Eyecare Associates is Rhode Island’s leading eye care practice, committed to delivering exceptional patient care through advanced technology and equipment. Our experienced doctors specialize in various areas of optometry, ensuring that we meet the diverse needs of our patients. Summary We are seeking a Front Desk Agent to join our team at Westminster Eyecare Associates. In this role, you will be the first point of contact for our patients, providing outstanding customer service and support while ensuring smooth operations at the front de Responsibilities Greet patients warmly and assist them with check-in and check-out procedures. Manage appointment scheduling and maintain an organized front desk environment. Handle patient inquiries via phone and in-person with professionalism and courtesy. Ensure accurate data entry into electronic health records and maintain confidentiality. Assist with insurance verification and billing processes as needed. Coordinate with clinical staff to ensure seamless patient flow during appointments. Maintain office supplies and equipment to ensure operational efficiency. Requirements Proven experience in a front desk or customer service role, preferably in a healthcare setting. Strong computer literacy skills, including proficiency with office software and electronic health records. Excellent organizational skills with attention to detail. Outstanding communication skills, both verbal and written, with strong phone etiquette. Ability to manage time effectively in a fast-paced environment. If you are passionate about providing exceptional patient care and thrive in a dynamic environment, we invite you to apply for the Front Desk Agent position at Westminster Eyecare Associates today!

Job Type:

Full-time Pay:

$17.00 – $18.00 per hour Expected hours: 40 per week

Benefits:

Dental insurance Employee discount Health insurance Paid time off

Schedule:

8 hour shift Weekends as needed

Work Location:

In person