Medical Receptionist/Front Desk Position Available In Charleston, South Carolina

Medical Receptionist/Front Desk Bernados Consulting 550 Long Point Rd, Mount Pleasant, SC 29464

Job Title:

Medical Receptionist – Internal Medicine (MDVIP Partner Practice)

About Us:

We are a concierge-style Internal Medicine practice and proud MDVIP partner committed to delivering world-class, personalized patient care. Our mission is to elevate every aspect of the patient experience—from the first phone call to the follow-up care—and we are looking for a front office professional who shares our values of compassion, precision, and service excellence.

Position Summary:

As the first point of contact for our patients, the Medical Receptionist plays a vital role in delivering an exceptional patient experience. This position is ideal for someone who is professional, organized, and thrives in a patient-focused environment. You will manage front desk operations and be an integral part of a supportive and collaborative care team.

Key Responsibilities:

Greet and check-in patients with warmth, professionalism, and attention to detail Manage multi-line phone system and direct calls appropriately Schedule appointments, manage provider calendars, and send reminders Verify insurance and collect co-pays and outstanding balances Maintain accurate and up-to-date patient records in the EHR system (Athena experience preferred) Coordinate referrals and obtain prior authorizations as needed Support general administrative functions to ensure smooth office flow Uphold the privacy and dignity of every patient interaction Contribute to a culture of service excellence and continuous improvement

What We’re Looking For:

Previous experience in a medical front office or concierge-style medical practice preferred Previous experience with AthenaHealth EHR Friendly, polished communication style—both in-person and by phone Strong multitasking, organizational, and time management skills Tech-savvy with experience with Microsoft Office Suite Ability to remain calm and efficient in a fast-paced clinical environment Team player with a “patients-first” mindset and a proactive approach High school diploma or equivalent required; additional healthcare admin training a plus Why Join Us? Be part of a respected Internal Medicine practice that’s redefining patient care Work with a physician and team that values your contributions and encourages growth Competitive pay and benefits package Predictable hours with Fridays reserved for administrative tasks A positive, respectful, and professional work culture

To Apply:

If you’re ready to make a meaningful impact on patients’ lives every day and be part of a high-performing healthcare team, we’d love to hear from you. Submit your resume and a brief cover letter outlining why you’re the perfect fit for our front office.

Job Type:

Full-time Pay:

$20.00 – $23.00 per hour

Medical Specialty:

Internal Medicine Schedule:

Monday to Friday No weekends Ability to

Commute:

Mount Pleasant, SC 29464 (Required)

Work Location:

In person