Medical Receptionist-Float, SV, CC, NC and OB Position Available In Dorchester, South Carolina
Tallo's Job Summary: The Medical Receptionist-Float position at Sweetgrass Pediatrics involves serving as the initial contact point for patients, performing tasks like check-in, scheduling appointments, and verifying insurance. This role requires a high school diploma, prior medical experience preferred, and proficiency in computer applications. The position offers the opportunity to work across multiple locations in North Charleston, Carnes Crossroads, Summerville, and Oakbrook.
Job Description
Medical Receptionist-Float, SV, CC, NC and
OB 2.7 2.7
out of 5 stars 202 Bentons Lodge Road, Summerville, SC 29485
Description:
Description Serve our patients as the first point of contact with Sweetgrass Pediatrics. The Medical Receptionist performs a variety of duties including: check in and check out procedures, scheduling appointments, verifying insurance and updating patient accounts. These duties are performed in accordance with federal, state and local regulations along with established priorities and procedures of the practice. Float position to North Charleston, Carnes Crossroads, Summerville and Oakbrook locations.
Job Tasks:
Greets the patient or visitor via telephone or in person Answers incoming calls politely and professionally Registers new patients and updates existing patient demographics Facilitates patient flow by notifying the Provider of patient’s arrival, being aware of delays, and communicating with patients and clinical staff. Responds to patient, prospective patient, and visitor inquiries in a courteous manner; provides medical records, shot records and other documents, as requested Scans pertinent information into the patient’s electronic medical records Verifies patient insurance coverage Collects insurance co-pays and/or collects charges for services Schedules patient appointments Maintains the reception and lobby area Attends staff meetings Manages time efficiently Completes all mandatory training
Quality and Customer Satisfaction:
Demonstrates commitment to superior customer experience Collaborates with others to coordinate care, resolve concerns, and address the needs of patients and family members Prioritizes safety by taking initiative to identify and eliminate risks Respects and considers patient rights to privacy by complying with all HIPAA guidelines
Interpersonal Skills:
Communicates professionally and appropriately Builds strong working relationships Identifies, analyzes and solves problems
Accountability and Productivity:
Accepts responsibility for decisions and actions Utilizes appropriate resources to effectively and successfully execute responsibilities Adheres to regulatory and company policies and procedures
Requirements:
QUALIFICATIONS
High school diploma or equivalent Prior medical experience preferred Knowledge and/or prior experience with insurance verification and patient accounts preferred Working knowledge of computer applications, Prior experience with EMR preferred. Ability to speak, read and write effectively Demonstrates proper telephone etiquette Ability to work independently without direct supervision Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner
MACHINES AND EQUIPMENT USED
General office equipment such as telephone, copy machine, fax machine, scanner, personal computer
WORKING CONDITIONS
Indoor, temperature controlled, smoke free environment Exposure or potential exposure to blood and bodily fluids may be required May at times work under stressful situations Handicapped accessible Physical requirements Good visual acuity and ability to verbally communicate Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 25 pounds.
DIRECT REPORTS
– None
