Unit Secretary Labor and Delivery FT Days Position Available In Coffee, Tennessee

Unit Secretary Labor and Delivery FT Days Unit Secretary Labor and Delivery FT Days
locations
Tullahoma, TN
time type
Full time
posted on
Posted Today
job requisition id
R-39678

Discover Vanderbilt University Medical Center:

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Labor and Delivery

Job Summary:

• It’s important that all candidates, internal or external, please upload an updated resume that includes the start and end dates (month & year) of any relevant positions you have held.

Your resume should be in a Word or PDF format

JOB SUMMARY

Coordinates nursing station, performs clerical and reception duties. Requisitions supplies, equipment, services as directed. Coordinates communications between customers and staff. Follows hospital policy and procedures.
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Join Our Award-Winning Team!
For the fourth consecutive year, Vanderbilt has earned a spot on Forbes magazine’s list of “Best Employers in Tennessee.” Discover what makes us stand out!

Benefits:

VUMC benefits are available on DAY ONE of employment!

Key Responsibilities:

Processing Birth Certificates:

Accurately process and file birth certificates, ensuring all necessary information is correctly recorded.

Clerical Duties:

Handle patient files, schedule appointments, and maintain records with precision and confidentiality.

Patient Interaction:

Admit visitors to the unit, assist them upon arrival, and field phone calls, providing excellent customer service.

Coordination:

Collaborate with other departments to coordinate care services efficiently.

Supply Management:

Manage office and medical supplies for the department, ensuring timely replenishment.

Completing Work Orders:

Process and complete work orders promptly to maintain smooth operations.

Assigning Mobile Heartbeat Phones:

Assign and manage mobile heartbeat phones for staff, ensuring effective communication.

Patient Coordination:

Efficiently manage patient admissions, discharges, and transfers, ensuring all paperwork is accurately completed and filed.

Communication Hub:

Act as the primary point of contact for patients, families, and healthcare providers, facilitating clear and timely communication.

Scheduling:

Coordinate and schedule patient appointments, surgeries, and follow-up visits, ensuring optimal use of department resources.

Record Management:

Maintain and update patient records accurately, ensuring confidentiality and compliance with healthcare regulations.

Supply Chain Management:

Monitor and manage inventory of medical and office supplies, placing orders as needed to ensure the unit is well-stocked.

Billing and Insurance:

Handle billing processes, verify insurance information, and assist patients with payment inquiries.

Technical Support:

Provide basic technical support for medical equipment and office systems, troubleshooting issues as they arise.

Environment Maintenance:

Ensure the labor and delivery unit is clean, organized, and free of clutter, adhering to safety and hygiene standards.

Team Collaboration:

Work closely with nurses, doctors, and other healthcare professionals to support patient care and departmental operations.

Emergency Response:

Assist in emergency situations by providing necessary clerical support and ensuring swift communication and coordination.
Preferred Qualifications
Notary Public or willing to become one in the first few months of the birth certificate process
Labor and Delivery experience or acute care experience
Prior healthcare administrative experience
Knowledge of medical terminology
Experience with electronic medical records, EPIC especially Professionalism
Exceptional reliability
Great communication skills
Strong teamwork skills
Significant emotional intelligence for the patient population
Flexible availability for scheduling

KEY RESPONSIBILITIES

• Delivery of clinical practice utilizing standards of practice and in accordance with the hospital’s mission & vision.
• Ability to work under limited supervision and to follow written and oral instructions.
• Knowledge of biopsychosocial and spiritual aspects of human behavior ranging from infancy to geriatrics.
• Familiar with organization and function of all units.
• Ability to demonstrate effective communications skills, empathy, and unconditional positive regard toward all patients and co-workers.
• Compliance with organizational requirements, including policies, procedures and regulations specific to the unit.
• Mechanism must be provided for contact of employee (i.e., beeper, telephone, emergency contact).
• Flexibility in schedule in order to meet the needs of the patients, community and staff.
• Demonstrates professional behavior with a positive outlook during peak periods of activity and other stressful situations.
• Knowledge and implementation of standardized PPE regarding the prevention / transmission of infectious disease / isolation processes.
• Maintains licensure, required certification and annual education requirements prior to due date.
• Answer telephones in appropriate manner.
• Establish and maintain filing systems.
• Input data into computer.
• Maintain logs.
• Schedule appointments, pt or physician/consults.
• Ability to fax, scan and copy.
• Consistently provides accurate and complete hand-off communication to any healthcare provider according to hospital policy.
• Attends 80% of all department meetings and required to review and initial all department minutes missed.
• Other duties as assigned.

Maintain Notary certification.

TECHNICAL CAPABILITIES

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact:

Performs tasks that are typically routine that may impact team’s performance with occasional guidance.

• Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems.

Breadth of Knowledge:

Applies knowledge of standards, established processes and procedure that apply to your own job.

Team Interaction:

Provides guidance to entry level co-workers.

Core Capabilities :

Supporting Colleagues :

Develops Self and Others:

Continuously improves own skills by identifying development opportunities

• Builds and Maintains Relationships:

  Seeks to understand colleagues’ priorities, working styles and develops relationships across areas

•

Communicates Effectively:

Openly shares information with others and communicates in a clear and courteous manner.

Delivering Excellent Services:

• Serves Others with

Compassion:

Invests time to understand the problems, needs of others and how to provide excellent service

• Solves Complex Problems:

  Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.

•

Offers Meaningful Advice and Support:

Listens carefully to understand the issues and provides accurate information and support.

Ensuring High Quality:

• Performs Excellent Work:

  Checks work quality before delivery and asks relevant questions to meet quality standards.

•

Fulfills Safety and Regulatory Requirements:

Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.

Managing Resources Effectively :

• Demonstrates Accountability:

  Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.

• Stewards Organizational Resources:

  Displays understanding of how personal actions will impact departmental resources.

•

Makes Data Driven Decisions:

Uses accurate information and good decision making to consistently achieve results on time and without error.

Fostering Innovation :

• Generates New Ideas:

  Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.

• Applies Technology:

  Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.

• Adapts to

Change:

Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

Less than 1 year

Education:

High School Diploma or GED
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.