Medical Receptionist / Operator Position Available In Putnam, Tennessee

Medical Receptionist / Operator 1.5 1.5 out of 5 stars 225 North Willow Avenue, Cookeville, TN 38501 Full Time – 40 hours per week, Monday – Friday with an occasional weekend shift About Us Cookeville Medical Clinic is the largest independent medical provider in Upper Cumberland delivering comprehensive healthcare for all ages at our 7 convenient locations (Baxter, Cookeville, Crossville, Gainesboro, Sparta, Byrdstown & Rickman). We aim to be our communities’ preferred provider of personalized, innovative, high-quality and cost-effective healthcare. Our team members value commitment, integrity, responsibility, and ethics in order to promote teamwork, efficiency, professionalism, and compassion to ensure we’re providing the best possible outcomes for our patients. What You’ll Be Doing The Medical Receptionist is responsible for providing clerical, billing and reception support for the clinic. The successful candidate will be responsible for : Retrieve phone messages and monitors them throughout the day Answers incoming calls Assesses the callers’ needs and handles the calls or directs calls to appropriate personnel Screens calls to provider(s) and sends appropriate messages Makes certain patients are not put on hold and left with a slow or no response Takes accurate messages and sends to appropriate personnel Schedules appointments after considering the patient’s reason for wanting the appointment, New/Established Patient, office Location, patient’s requested date/time, providers schedule, etc. Maintains accurate provider schedules Refers patients’ with outstanding balances and/or questions regarding payments means to billing prior to scheduling appointment Cancels and reschedules appointment as needed Verifies patient’s name, address, home/work phone number, and reason for coming in Monitors clinical reception bucket and send documents to appropriate personnel or closes when applicable Works “Appointments to Schedule & Appointments to Reschedule buckets as time permits Process items in “Eligibility Issues” bucket as time permits Maintain patient confidentiality Keeps updated on all pertinent information affecting job and patient care Maintains a clean and safe working Ensure that all patients’ demographics are updated at each visit in all entities Verify and update all insurances prior to and at each visit Check in all patients in a timely manner and monitor schedule to ensure checked in status complete Scan all photo IDs and insurance cards Collect all co-pays and/or account balance payments at each visit Complete checkout process via AthenaHealth non-clinical homepage and schedule any follow-up appointments as directed by provider Perform any and all other duties as assigned What We’re Looking For High School Diploma or GED required 1 year experience handling heavy telephone call, appointment schedule and/or front desk in a medical office Experience in the medical field preferred Excellent PC skills, specifically with Microsoft Office Suite Strong organizational skills and ability to multi-task Ability to thrive in a busy, fast-paced clinic setting and maintain a passion to help those in need Excellent verbal and written communication and interpersonal skills required Work independently, requiring minimal or no oversight and guidance What We Offer Competitive pay Medical, dental, and vision insurance Generous paid time off Paid Holidays 401k Continuing Education Flexible schedule Cookeville Medical Clinic is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.

Job Type:

Full-time Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Medical Specialty:

Primary Care Urgent Care Schedule:

8 hour shift Day shift Monday to Friday Rotating weekends

Work Location:

In person