Reports Coordinator Position Available In Cumberland, North Carolina

Reports Coordinator 4.7 4.7 out of 5 stars 6985 Nexus Court, Fayetteville, NC 28304 Company Overview The FMRT Group specializes in providing comprehensive psychological and medical evaluations for safety-sensitive employers. Founded by a board-certified forensic psychologist, our mission is to enhance the hiring process through culturally aware psychological services, ensuring that employers make informed decisions about their personnel. Summary We are seeking a Reports Coordinator to join our team at The FMRT Group. This role is vital in ensuring exceptional client support and communication, contributing to our mission of delivering unmatched service to safety-sensitive employers. This role is responsible for reviewing reports to ensure consistency and accuracy, provides general office support with a variety of administrative tasks, and is the first point of contact for all visitors. Core Functions Ensures report guidelines are met On-time delivery Client communication Content clarification Report storage Customer service Check-in people for appointments Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. General Checks in applicants/employees on days of appointments Assists in getting records and release forms completed for clinicians Responsible for the upkeep of the Fayetteville office Sends next-business-day verbal recommendations to client agencies Orders office supplies Psychological & Medical Reports Review and proofread online psychological and medical reports for designated offices. Ensuring report and medical forms are consistent Places medical documentation in applicant/employee digital files Point of contact with employers regarding applicants and/or report progress and questions. Proofreads and reviews reports for grammar and punctuation. Ensures candidate information is consistent throughout. Ensures the clinical license number is included. Ensures the content of the report fully supports the clinician’s recommendation. Communicate with clinicians if clarification is needed. Send reminder emails to clinicians if report is not available on 4th business day. Determines if report is deemed approved Maintains the 5-7 business day turnaround deadline to uphold company standards. Send employer notifications, status updates, and other emails as needed. Backup to Psychological Reports Coordinators and Clinical Administrator Assists Leadership Team with any other work deemed essential and appropriate to FMRT.

Competencies:

Must have attention to detail, decision-making skills, communication skills, interpersonal skills, initiative, time management, critical thinking skills, quality assurance skills, and compliance awareness. Must demonstrate accuracy and consistency in reviewing clinical reports, maintain professional and timely communication with clients, and manage competing priorities with minimal supervision. Requires the ability to follow established guidelines, ensure confidentiality, and deliver exceptional customer service in a fast-paced environment. Physical Demands Must be able to sit for long periods of time, talk, hear, bend, reach, grasp, and lift up to 20 lbs. Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, from 9:00 am to 5:00 pm. Working from home may be permitted with prior supervisor approval. Required Education and Experience Bachelor’s degree required; Master’s degree preferred. Proficient in MS Word, Excel, Outlook, PowerPoint, copiers, scanner, and fax. Travel This position requires travel for staff meetings in Winston-Salem and/or for other needs deemed necessary by FMRT. If you are passionate about providing exceptional support and want to contribute to a mission-driven organization, we invite you to apply for the Reports Coordinator position at The FMRT Group today!

Job Type:

Full-time Pay:

From $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

Day shift

Education:

Bachelor’s (Required) Ability to

Commute:

Fayetteville, NC 28304 (Required) Ability to

Relocate:

Fayetteville, NC 28304: Relocate before starting work (Required)

Work Location:

In person