Medication History Technician Position Available In Providence, Rhode Island

Medication History Technician 3.6 3.6 out of 5 stars Providence, RI 02903 Our team of Medication History Technicians is looking for experienced retail pharmacy technicians! These technicians’ complete interviews with patients, providers, and outpatient pharmacies to collect accurate medication histories, an essential part of the hospital admission process. Here at Brown University Health Pharmacy, we believe is providing our employees with the tools to succeed in our web of career ladder opportunities. Serve as a key and integral part of the progressive pharmacy-managed medication reconciliation practice model. Primarily responsible for accurately obtaining and compiling current, detailed, and complete home medication history lists and allergies for patients getting admitted to the hospital. Requires interacting effectively and professionally with other health care providers at all levels (e.g., providers, nursing, ancillary support personnel) as well as with patients and families.

• Obtains and compiles current, detailed, and complete home medication history list. Medication history list shall include drug name, dose and dose form, frequency, and route of administration for prescription medications, over the counter drugs, and complementary and alternative medications currently taken by the patient.
• Obtains and compiles patient allergy information including reaction experienced by the patient.
• Uses all relevant sources to obtain the most current home medication history list and allergy information including, but not limited to, patient and family interviews, direct contact with patients’ outpatient pharmacies, extended care facilities, and provider offices.
• Communicates home medication list discrepancies identified via the medication history process with the provider and/or pharmacist; hands off unresolvable medication history related issues; tracks follow-up to ensure closure.
• Refers suspected actual, prevented, and near miss medication errors to a pharmacist for appropriate follow-up and reporting.
• Serves as a resource to the pharmacist regarding home medication histories and other related information, provides follow-up as deemed appropriate by the pharmacist.
• Documents detailed and verified current home medication list accurately, including relevant related information, if any, in the electronic medical record (EMR).
• Ensures patient allergy information, including relevant related information, if any, is correctly documented in EMR, updates if needed.
• Compiles medication history lists, verifies allergies, and documents in EMR in an efficient and timely manner with the highest level of accuracy.
• Responds appropriately to providers, nurses and others who request a medication history. Manages, triages, and ensures follow-up in a timely manner.
• Ensures high quality customer service is provided and displayed at each patient, family, outreach, and team interaction.
• Exhibits a friendly, pleasant, compassionate and helpful nature demonstrating a strong customer service orientation when interacting with patients and their families.
• Directs, triages, or communicates, to the appropriate provider or staff member, questions or inquiries received from the patient and their family which are outside the scope of the medication history technician.
• Interacts effectively and professionally with other health care providers at all levels including, but not limited to, providers, nurses, and support personnel.
• Participates in quality assurance activities for the pharmacy-managed medication reconciliation practice model.
• Participates in quality assessment and improvement activities and medication safety initiatives as they relate to the pharmacy-managed medication reconciliation practice model.
• Utilizes experience-based knowledge to identify opportunities for improvement related to quality, safety, regulatory, or financial outcomes.
• Rotates to all applicable medication history work assignments and work shifts.
• Acknowledges and demonstrates professionalism for self and others.

Requirements:

• Holds and maintains current National Pharmacy Technician Certification (CPhT) or has a minimum of one-year licensed pharmacy technician work experience in an outpatient pharmacy setting, sits for National Pharmacy Technician Certification (CPhT) exam within first 6 months of hire, and achieves and maintains National Pharmacy Technician Certification (CPhT) within 12 months of hire.
• Minimum one-year pharmacy technician experience in an outpatient pharmacy setting.

Benefits:

• Competitive earned time off program
• Comprehensive medical PPO plan with nationwide coverage
• 401K retirement plan with 6% match after 1 year of service

Job Type:

Full-time Pay:

$25.89 per hour

Schedule:

8 hour shift Monday to

Friday Work Location:

In person