Front Desk Recep / NP Assistant / PT Tech Position Available In Madison, Mississippi

Front Desk Recep / NP Assistant / PT Tech 3.6 3.6 out of 5 stars 1060 East County Line Road, Ridgeland, MS 39157 Job Summary The Front Desk Agent serves as the first point of contact for patients and visitors at our facility, providing exceptional customer service and administrative support. This role is essential in ensuring a welcoming environment while efficiently managing front desk operations. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle multiple tasks in a fast-paced setting. Duties Greet patients and visitors warmly, ensuring a positive first impression. Manage patient check-in and check-out processes efficiently. Schedule appointments and maintain accurate patient records. Answer phone calls, respond to inquiries, and direct calls as necessary. Collect and verify patient information, including insurance details. Assist with administrative tasks such as filing, data entry, and maintaining office supplies. Collaborate with medical staff to ensure seamless patient flow and communication. Uphold confidentiality standards in accordance with HIPAA regulations. Skills Strong interpersonal skills with the ability to communicate effectively with patients of all ages. Knowledge of medical terminology related to geriatrics, anatomy, physiology, orthopedics, inpatient and outpatient care. Experience in a clinical or hospital setting is preferred but not required. Proficient in using office equipment and software for scheduling and record management. Ability to work well under pressure while maintaining attention to detail. A proactive approach to problem-solving and a commitment to providing excellent customer service. •This position will also serve as a technician to our nurse practitioner and physical therapist.• They will be expected to assist the nurse practitioner by gathering the patients’ vital signs, etc., as well as providing support to the physical therapist in delivering care and maintaining the functionality of our physical therapy clinic. We invite qualified candidates who are passionate about healthcare and patient interaction to apply for this rewarding position as a Front Desk Agent.

Job Type:

Full-time Pay:

From $16.00 per hour Expected hours: No less than 36 per week

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Medical Specialty:

Physical & Rehabilitation Medicine Schedule:

Monday to Friday No weekends

Work Location:

In person