Mobile Crisis Team Lead Position Available In Buncombe, North Carolina

Mobile Crisis Team Lead Mobile Crisis Team Lead locations
Asheville, NC
time type
Full time
posted on
Posted 12 Days Ago
job requisition id
R50023
We are hiring for:
Mobile Crisis Team Lead

Type:

Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Serves as the primary contact and coordinator of services supporting individuals with Mental Health or Substance Abuse Issues in residential, school, workplace and community settings. Supervises and directs the work of MCM dispatchers and responders to provide quality services. Assists with incoming crisis calls and helps team members to triage and dispatch responders for quality and timely response. Provides clinical support to dispatchers and responders as needed.

Responsibilities:

Works closely with paraprofessional and clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation.
Participates in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response” resources according to consumer need and the PCP.
Provides employees with individual-specific training and training in the knowledge, skills, and abilities required by the population and age to be served.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and ing corrective action to employees; addressing complaints and resolving problems.
Completes Service Authorization Requests as needed and ensure that current service authorization is in place prior to the provision of any service
Provides clinical supervision to all employees
Minimizes the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development.
Completes documentation of services including a daily full service note that includes the name of the person supported, Medicaid identification number, date of service, purpose of contact, describes the interventions, includes the time spent performing the interventions, effectiveness of the intervention, the signature and credentials of the staff providing the service.

Requirements:

May be required to be a Qualified Professional as defined by the service definition requirements. Qualified Professional is defined as an individual who is:
(a) an individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in

MH/DD/SA

with the population served; the QP function may be completed by a Certified Clinical Addiction Specialist (CCAS) or Certified Clinical Supervisor (CCS);
or (b) a graduate of a college or university with a Master’s degree in a human service field and has one year of full-time post-graduate degree accumulated

MH/DD/SA

experience with the population served.
or (c) a graduate of a college or university with a bachelor’s degree in a human service field with two years of full-time, post-bachelor’s degree accumulated

MH/DD/SA

experience with the population served; or
(d) A graduate of a college or university with a bachelor’s degree in a field other than human services with four years of full-time, post-bachelor’s degree accumulated

MH/DD/SA

experience with the population served. Must meet the education, experience, licensure/certification requirements specified by the service definition of the service being provided
General working knowledge of the human services delivery system in North Carolina
Valid driver’s license, auto insurance. Employee supervisory experience preferred
Experience with Electronic Medical Records (EMR) preferred
#INDMCM
Pre-employment screening:
Complete criminal background
Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
Drug testing
Education verification and other credentialing based on position requirements.
Proof of employment history or references (if required)
Positions that require driving Proof of driver’s license, driver’s insurance, and vehicle, IF required for providing transportation for individuals.
We offer the following benefits to employees:

Payactiv:

early access to the money you’ve earned from hours you’ve already worked, before payday!
Employee perks and discount program: to help you save money!
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program

Wellbeing Programs:

Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)

Training:

Free CPR, first aid, and job-specific training opportunities
•contract/contingent workers and interns do not qualify for any of the above benefits