Director/Peer Team Leader – INSET Position Available In Kings, New York

Director/Peer Team Leader – INSET

BALTIC STREET WELLNESS SOLUTIONS – 1.9

Brooklyn, NY Job Details Full-time $75,000 a year 1 hour ago Benefits Vision insurance Qualifications Microsoft Excel Harm reduction Microsoft Office Supervising experience Bachelor’s degree Motivational interviewing Mental health counseling Human Services Social Work Senior level 4 years Leadership Communication skills

Full Job Description Mission Statement:

Baltic Street Wellness Solutions is committed to providing peer recovery, person-centered, trauma informed, and compassionate services to those with mental health lived experience.

Vision:

Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness. We approach our role with cultural humility and mindfulness of oppressive systems.

Our Core Values:

We value a mentoring philosophy delivered from staff with peer lived experiences. We value the recovery journey of every individual with a mental health diagnosis. We value the personal and professional experiences of our staff and board members. We value community action to change societal views to break the stigma of mental health through advocacy within all systems. We value everyone’s desire to have opportunities to obtain their visions of wellness. We value education and training to enhance an individual’s opportunities for growth in one’s personal journey to self-discovery

Position Summary:

The Program Lead/Program Director for the Intensive and Sustained Engagement Teams (INSET) oversees the implementation, supervision, and administration of the INSET program. This role ensures adherence to the peer-led, voluntary, and person-centered approach of INSET, emphasizing engagement, recovery, and holistic care for individuals with complex mental health needs. The Program Lead collaborates with the New York State Office of Mental Health (OMH), community stakeholders, and INSET team members to provide high-quality services that align with the program’s objectives.

Key Responsibilities:

1. Program Administration and Oversight Lead the overall implementation of the INSET program, ensuring fidelity to its trauma-informed, voluntary, and person-centered model. Develop, implement, and monitor policies and procedures that align with OMH guidelines and community best practices. Maintain effective communication with OMH, reporting key program metrics, challenges, and success stories. Ensure compliance with state and local regulatory requirements and maintain accurate documentation of all program activities. 2. Team Leadership and Supervision Recruit, hire, train, and supervise a multidisciplinary team including Peer Support Staff, Family Liaisons, Licensed Social Workers, Nurse Practitioners, and Administrative Staff. Provide ongoing professional development opportunities and ensure staff receive training in crisis intervention, trauma-informed care, motivational interviewing, and cultural humility. Foster a supportive and collaborative work environment to prevent staff burnout and enhance team cohesion. Ensure reflective practice and learning collaborative sessions for continued staff development and skill-building. 3. Service Delivery and Program Development Drive outreach and engagement strategies to connect with high-risk individuals, ensuring a proactive, strengths-based approach. Implement innovative methods to improve access to community-based, non-coercive mental health services. Ensure timely and responsive service delivery, including 24/7 crisis intervention and on-call support. Support the design and facilitation of Social Network Meetings to engage participants’ natural supports and social networks. 4. Stakeholder and Community Collaboration Develop partnerships with local mental health providers, hospitals, legal systems, AOT programs, City/State officials and other relevant stakeholders. Advocate for the needs and rights of program participants within the broader mental health system. Represent INSET in community meetings, forums, and statewide OMH collaborative sessions. 5. Data Management and Reporting Oversee the collection and analysis of key performance indicators, including engagement metrics, hospitalization rates, crisis interventions, and participant outcomes. Ensure timely submission of monthly, quarterly, and annual reports to OMH. Utilize data insights to improve service delivery and demonstrate program impact. Intermediate level experience with Microsoft Office Suite (particularly Excel), AWARDs HER, Canva and familiarity with the responsible use of Ai tools.

Qualifications:

Minimum of four (4) years of experience in mental health services, peer-led programs, or community-based service delivery. Bachelor’s degree in Human Services, Social Work, Psychology, Public Health, or a related field (is an advantage). Certified Peer Specialist credential or relevant peer advocacy certification. Experience in supervisory roles with a focus on peer-led, person-centered, trauma-informed care models. Strong knowledge of mental health recovery principles, harm reduction, crisis intervention, social determinants of health and the 8 Dimensions of Wellness. Ability to build community partnerships and advocate for participant needs within complex systems. Excellent organizational, leadership, and communication skills with a focus on team collaboration. Experience in data-driven decision-making and program evaluation processes.

Work Conditions & Schedule:

Full-time position with flexibility to work evenings, weekends, and on-call shifts as needed. Location flexible work model with in-person outreach, community meetings, and administrative duties as an integral and critical responsibility in the role. Requires travel within the service area for program operations and community engagement. We Are a State Mandated Organizat ion, COVID-19 Vaccinations are Required. Selected candidates must be vaccinated against COVID-19 and have received a booster shot. Baltic Street Wellness Solutions will require selected candidates to submit proof of complete vaccination against COVID-19 and having received a booster shot prior to extending a job offer. If a candidate has a qualifying medical condition or religious exemption that contraindicates a

COVID-19

vaccination, a medical exemption form should be requested from Human Resources.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.