Nurse Manager Position Available In Hillsborough, New Hampshire

Nurse Manager Harbor Care – 3.1

Nashua, NH Job Details Full-time Estimated:

$84.4K – $103K a year 1 day ago Benefits Health insurance Dental insurance 401(k) Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Bilingual Spanish CPR Certification Nursing Vital signs Management Program development English Mid-level Outpatient Master’s degree Medical records Bachelor’s degree Quality improvement Portuguese IT Documentation review Communication skills 10 years

Full Job Description Position:

Nurse Manager Department:

Primary Care/Harbor Care Health & Wellness Center Reports to:

Practice Administrator Pay Status:

Full Time/Exempt Schedule:

Monday through Friday (flexibility to work occasional evenings and/or

Saturdays Location:

Nashua, NH Do you want to make sustainable change in our community? Harbor Care is seeking a talented and committed Nurse Manager to help further our mission.

The Job:

The Nurse Manager will be responsible for overseeing and directing clinical support staff, ensuring the delivery of high-quality care and overall efficiency and effectiveness of the team. The Nurse Manager will assist with implementing and evaluating healthcare policies and procedures, managing budgets, schedules and personnel, while guiding and supporting the department.

About Harbor Care:

Harbor Care, formerly known as Harbor Homes and the Partnership for Successful Living affiliates, is an innovative health and human services non-profit organization that provides housing, healthcare, home health, behavioral health, addiction treatment, and more in collaboration with many community partners. Harbor Care is the new shared name of Harbor Homes, Keystone Hall, Healthy at Home, the Harbor Care Health and Wellness Center, and the Southern

NH HIV/AIDS

Task Force. We offer many programs specifically focused on our Military Veteran and homeless populations. Harbor Care integrates stable housing with vital supports such as: primary, dental, and mental health care, substance misuse treatment, employment services, and other wraparound supports proven to end homelessness, help change and save lives.

Benefits:

At Harbor Care, we consider our employees to be our greatest assets. We show this appreciation with our comprehensive benefit packages which include: Medical and Dental with a generous Employer Paid Portion. We also offer Voluntary Benefits such as Vision, Life Insurance, 401(k) with a competitive company paid match, and more. To promote a healthy lifestyle and living a well-balanced life, our employees are further benefited with a considerate time off policy and holiday schedule. In addition, employees can participate in our Employee Assistance Program to help support them and their families to handle life’s challenges. Duties & Responsibilities Complete all necessary paperwork related to the position and/or yourself in a timely manner. Recruits, interviews, and onboards new employees as necessary. Oversees orientation of new staff. Coordinates and facilitates Clinical Support Staff meetings. Ensures effective communication and coordination among team members through training and effective team meetings. Works with management team to ensure nurses and medical assistants are working within full scope of their license/certificate. Works with management team to establish and implements clinical policies and procedures. Responsible for performance of clinical support staff. Develop and build teams through training, guidance, and professional coaching efforts, ensuring that teams are knowledgeable regarding patient communication with our patient population. Organize, plan, and prioritize work in accordance to Harbor Care performance measures and objectives. Ensures Harbor Care compliance with medical standards, regulations, federal and state laws. Ensures compliance with all FQHC requirements and other grant funded program requirements. Lead participant in the medication management grant program, ensures all required reporting is completed within the designated timeframe. Oversees the vaccination program and ensures accurate reporting is submitted to the NHIIS. Provides or coordinates He-M 1202 training to residential facilities. Ensures exam rooms and clinic overall are being properly stocked. Responsible for ordering and keeping an inventory of all clinic/medical supplies. Provides the necessary coverage when the department is short staffed. Main contact for the New Hampshire Health Alert Network (NH DOH HAN) notices and responsible for reviewing and sharing information with staff, as appropriate. Participates in Harbor Care Quality Assurance/Quality Improvement efforts. Liaison to the following operations of the

Harbor Care:

Patient billing and insurance, purchasing, facilities management, reception, forms, data collection and reports, and IT as they relate to clinical services. Health care risk management training for clinical support staff. Completion of quarterly risk management assessments by the health center. Participates in annual reporting to the health center board which includes: completed risk management activities; health center performance; and proposed risk management activities. Identifying and mitigating the health care areas/activities of highest risk within the health center’s HRSA-approved scope of project, including but not limited to tracking referrals, diagnostics, and hospital admissions ordered by health center providers. Documenting, analyzing, and addressing clinically-related complaints and “near misses” reported by health center employees, patients, and other individuals. Setting and tracking progress related to annual risk management goals. Developing and implementing an annual health care risk management training plan for all staff members based on identified areas/activities of highest clinical risk for the health center (including, but not limited to, obstetrical procedures and infection control) and any non-clinical trainings appropriate for health center staff (including Health Insurance Portability and Accountability Act (HIPAA) medical record confidentiality requirements). Completes risk management training annually. Other duties as assigned.

Job Requirements Basic Qualifications:

Bachelor’s Degree in nursing from an accredited school of nursing. 10 years of experience as a Registered Nurse. Management experience in a Healthcare setting. Current registration and licensure in the State of New Hampshire. Current CPR certification

Preferred Qualifications :

Knowledge of The Federally Qualified Health Center (FQHC) Regulations is a plus. Master’s Degree preferred. Five or more years of outpatient experience preferred. Knowledge of computers and software applications or ability to learn quickly. Experience working with people from diverse populations. Ability to work as an effective team member is essential. Competencies Bi-lingual English/Spanish or English/Portuguese desired but not required. Good oral, written and reading communication skills. Have the ability to understand verbal and written instructions. Read and write documentation in patient record. Program development. Experience with medical records and quality improvement practices. General knowledge of Information Technology (IT) and data systems. Strong written and verbal communication skills. Excellent interpersonal, organizational, and problem-solving skills. Resourcefulness, flexibility and integrity. Respectful of people and their cultural, religious and ethnic differences. Ability to function in a team-oriented environment. Attention to detail. Proficient in taking vital signs and basic RN skills. Ability to make meaningful observations and document these findings. Ability to organize and prioritize work. Provides anticipatory guidance, screening and health education to patients to promote and maintain health. Initiates treatment for patients with commonly occurring health problems which lie within the nurse specialist’s scope of practice by using a systematic approach to history and physical appraisal of patients and/or families through clinical judgment of evaluated data. Prescribes, coordinates, delegates and evaluates care. Plans appropriate care utilizing community resources and acts as a liaison by relaying information necessary for continuity of care to other health professionals and agencies. Instructs individual and/or families or groups about health or defined health problems. Participates in Quality Assurance activities. Participates in research projects. Participates in education of graduate nursing students, as assigned. Promotes community relations; anticipates and responds to the needs of others; aids in a courteous, quick manner; treats others with care and respect maintaining privacy, confidentiality and dignity. Maintain a neat, clean and professional appearance and work space. Appropriate footwear for all seasons. Conduct oneself in a manner that promotes safety. Other duties as required by Practice Administrator.

Harbor Care’s Commitment:

Model and enforce the “Red Carpet Treatment” among staff and clients comprised of the following: Earn our clients’ trust. Build long-term relationships. Give Clients the best possible experience to make them feel like they’re coming to a place they belong. Provide the best quality of service. Treat every Client with dignity and respect with each encounter. You will prioritize communication from any Harbor Care employee seeking help for a client. Harbor Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Harbor Care seeks a Nurse Manager to work as a key member of a highly accomplished medical team. The Nurse Manager is responsible for day-to-day nursing activities throughout Harbor Care. The Nurse Manager is a professional employee, trained to provide health related services. The Nurse Manager functions under the direction, instruction and supervision of the Practice Administrator. This includes a combination of administrative and medical practice responsibilities, which are related to the supervision of clinical support staff, policies, procedures, and practice. The Nurse Manager is actively involved in guiding the clinical support staff in the coordination of patient care in order to ensure the smooth progression during the patient’s appointment and follow-up.