Optical Lab Technician Position Available In Richland, South Carolina

Optical Lab Technician Columbia Eye Clinic Pa 1920 Pickens St, Columbia, SC 29201 ESSENTIAL

JOB FUNCTIONS AND RESPONSIBILITIES

Orders new orders/remakes/warranties through the wholesale lab as they come in daily. Manages remakes and warranties and ensures that the company receives the appropriate credit. Completes all optical jobs received on a daily basis ensuring they meet ANSI standards. Sends all completed jobs to their appropriate location. Maintains stock inventory for all lenses. Maintains stock inventory for all Chemistry Clip accessories. Completes all plano Surgery Center jobs daily. Maintains lab invoicing and corrects any discrepancies. Orders lab supplies as needed. Ensures all lab equipment is up to date on maintenance and communicates any issues with the Optical Manager. Assists in lensometry classes quarterly. Contacts patients daily to set up appointments to bring their own frames in to have their new lenses custom fitted. Assists Opticians with orders to verify availability at the wholesale lab and what is best for the patients. Dispenses eyewear to patients as needed. Assists opticians with patients, with custom shapes for frames as needed. Must comply with all HIPPA and safety policies, procedures, and regulations. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. To meet the business needs of the company duties, responsibilities, and activities may change at any time with or without notice.

EDUCATION AND EXPERIENCE

High School Diploma or GED and 2 years experience. ABO Certification or actively seeking certification.

KNOWLEDGE, Skills, and Abilities:

Competencies include excellent judgment, dependability, and diligence. High ethical standards and integrity. Strong organization skills with attention to detail, accuracy and thoroughness. Strong sales ability. Ability to prioritize tasks. Monitors own work to ensure quality.

Customer and patient service orientation:

prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy. Strong communication and interpersonal skills. Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect. Proficient in Microsoft office products. Proficient in reporting software Excellent communication and professional leadership skills. Personal qualities of integrity, credibility, and commitment. Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.

WORKING CONDITIONS AND PHYSICAL EFFORT

Full-time position with a work schedule of Monday through Friday 8:00am to 5:00pm. Position operates in a professional office environment requiring minimal physical activity. Building meets required ADA standards and we will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. Physical demands include but are not limited to: The ability to sit, stand, walk, and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The ability to frequently sit and reach with hands and arms. The ability to occasionally lift and/or move up to 50 pounds. Manual dexterity for operating complicated equipment Must be able to utilize office equipment such as desktop/laptop computers, copiers, printers, scanners, telephones, and calculators.