Licensed Optician Position Available In Gaston, North Carolina
Tallo's Job Summary: Licensed Opticians at MyEyeDr. analyze prescriptions, fit eyeglasses, and provide exceptional customer service to ensure quality vision care. Responsibilities include guiding patients in selecting frames, maximizing sales, and educating on insurance benefits. State Board Certification and 2-5 years of experience are required. This role offers career development, bonuses, benefits, and a supportive team environment. MyEyeDr. is an Equal Opportunity Employer.
Job Description
Job Description:
Description Before applying for this role, please read the followinginformation about this opportunity found below. About the role See yourself starting a new career journey? As a MyEyeDr. LicensedDispensing Optician (LDO) you will analyze prescriptions to makerecommendations that provide the highest quality vision care to ourpatients. Additionally, the LDO fits, measures, and adjustseyeglasses to exceed the patients’ needs and expectations as wellas problem solves any difficulty a patient may experience regardingvision care. The LDO is responsible to provide oversight on allprescriptions throughout the office. You Will Provide patients with exceptional customer service by understandingand assisting the patient’s needs Guide and assist patients in the eyewear and frame/lens selectionprocess, by using extensive knowledge of product lines and optionsto educate patient Converse with patients to analyze and assess patient’s visionproblems and needs Provide oversight on all prescriptions throughout the office Maximize sales by using the company’s best, better, good salesconcept, maximizing key areas such as promotions, product ofchoice, Anti-Reflective coating, poly, warranties, 2nd pairs andbackup eyeglasses, etc. Maximize insurance plans for patients and provide patients withcomprehensive explanation of their insurance benefits Understand the company’s cost of goods and retail fee schedules. Beable to utilize knowledge of cost of goods to eliminate situationswhere cost-conscious patients might consider taking their Rx to adiscount retailer (“walking Rx”) Focus on all company Key Patient Indicators Educate patient on the adaptation of new Rx’s and care oflenses Use pupillometer, PD ruler and other technical aids for proper fitand measurements Promise accurate delivery & turnaround times meeting the patients’needs. Immediately notify patient of any delays of deliverytimes Understand all promotions, coupons and third-party programsavailable through MyEyeDr. Conduct “Care Calls” on a daily basis to patients who receivedtheir eyewear one week prior Use lensometer to neutralize, verify and make a final inspection ofeyewear Notify and re-notify patients when eyeglasses are complete fordispensing Fit and adjust completed eyewear for each patient Ensure product pricing is accurate Monitor jobs waiting to be picked up. Inform management of any jobheld over 30 days Clean and merchandise displays on a daily basis, displayingeffective merchandise at all times Place all returns in their proper bins Perform preliminary testing for patients, as needed Accurately process patient payment transactions Help maintain the attractive appearance of the office Attend all office meetings Participate in all training opportunities offered by MyEyeDr. Other duties, as assigned About You Must be State Board Certified Licensed Dispensing Optician AA or BA/BS in related field is desirable 2-5 years of related eyewear experience within a similar officeenvironment Demonstrated success in a retail, office environment addressing abroad spectrum of customer requirements and preferences Strong comfort level with optical and lens related concerns Demonstrates the ability to actively oversee, understand anddescribe multiple prescriptions daily Demonstrated ability to establish positive patient rapport andbuild relationships to establish repeat customer-trends Strong communication skills (oral and written) with the provenability to manage priorities in a fast paced, entrepreneurialenvironment Ability to multi-task, set priorities and ensure that patientcommitments/deadlines are met Proficiency in utilization of automated equipment and systemsstandard to the optometry industry Growth With Us Grow and develop your career through role specific trainingprograms Be offered an opportunity to earn bonuses and commission (rolespecific) Participate in a comprehensive benefits package including medicaland dental coverage, tax-free savings plans, life insurance andmore Participate in our Vision coverage and associate discounts on ourproducts Participate in our 401(k) with competitive company match Accrue PTO and paid holidays from day one Introduction – MyEyeDr. How do you see yourself today? Are you looking for that uniqueopportunity where you can make a difference in the lives of thepatients we serve? MyEyeDr. is a high-growth, premier healthcarecompany: a total vision care concept with a unique retailexperience. Our trusted community doctors and knowledgeable teamsare all focused on helping our patients live their best lives bydelivering an exceptional, personalized experience to each of ourpatients in every interaction. Our business model is unlike othersin the industry: we make healthcare accessible by welcoming allinsurance and providing a great selection of stylish eyewear thatmeets the diverse needs of our patients. This role provides a chance for you to build your professionalcareer with an organization that is purposeful and whose valuesdrive actions. You would have the opportunity to prioritize thecare of our associates and our patients, to connect the knowledgeof our talented teams to our patients’ needs, and to work in a fun,inclusive environment as part of a collaborative team. We are insearch of that unique individual who is inspired by a careerfocused on helping others and providing quality care whilecontinuously growing professionally and improving MyEyeDr. inmeaningful ways. If this is you, we encourage you to apply so youcan get your journey started with MyEyeDr. where you can helppeople see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicantswill receive consideration for employment without regard to race,color, national origin, ancestry, religion, sex/gender (includingpregnancy), sexual orientation, gender identity or genderexpression, age, physical or mental disability, military orprotected veteran status, citizenship, familial or marital status,genetics, or any other legally protected category. MyEyeDr. willnot tolerate discrimination or harassment based on any of thesecharacteristics. IND-LDO