Retail Optical Asssitant Position Available In Monroe, New York

Retail Optical Asssitant University of Rochester

• 3.9 Rochester, NY Job Details Per diem $17.00
• $22.10 an hour 1 day ago Qualifications Sales Customer service High school diploma or GED Associate’s degree Entry level Full Job Description As a community, the University of Rochester is defined by a deep commitment to Meliora
• Ever Better.

Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular Time Type:

Time as Reported /

Per Diem Scheduled Weekly Hours:

As Scheduled Department:

910129

Ophthalmology Optical Work Shift:

UR

• Day (United States of America)

Range:

UR URC 202 H

Compensation Range:

$17.00

• $22.

10 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

GENERAL PURPOSE

Supports site leadership in ensuring that all optical quality controls, including daily cash reconciliation, are in compliance at assigned satellite optical locations. Assists retail optical customers and patients with high end eyewear selection. Focuses on achievement of specific goals in the areas of customer service, eyewear sales, and profitability.

ESSENTIAL FUNCTIONS

Assists patients and visitors in selecting appropriate eyewear. Assists optician in educating patients about frame selection, lens options, and accessories. Answers practice phones and greets incoming visitors, offering the customer a warm reception. Schedules appointments for eye examination with optometrist. Answers correspondence and other inquiries, including authorizing insurance benefits prior to visit and as needed during the encounter, calling customers to schedule frame or contact lens pickups with Optician, confirming patient appointments, and assisting in ensuring patients arrive to correct location for exam and eyewear. Assists Optometrist with basic patient work-up, including rooming the patient, history taking, visual acuity assessment, and neutralization of existing eyeglasses. Coordinates referral visits and general communications. Checks out patients, schedules follow-up visits and processes payments. Uses POS software program for ordering and inventory. Organizes and shines frames, clean lenses, and display cases. Assists in keeping optical and desk area and visitor areas neat and clean. Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

High School diploma and completion of Vision Care 1, 2, 3 courses or associate’s degree required Or equivalent combination of education and experience

KNOWLEDGE, SKILLS AND ABILITIES

Proficiency with computers required Demonstrates customer service, written, verbal and interpersonal skills required Sales and/or retail experience preferred The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create

• and Make the World Ever Better.

In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.