AIDS Care and Education (ACE) – Patient Advocate Position Available In Duval, Florida

AIDS Care and Education (ACE) – Patient Advocate Lutheran Social Services of Northeast Florida – 3.5 Jacksonville, FL Job Details Full-time $19 – $20 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 403(b) Life insurance Qualifications Bilingual Microsoft Word Microsoft Excel Microsoft Outlook Mid-level High school diploma or GED Driver’s License

HIV/AIDS

care Communication skills Full Job Description

WHO WE ARE

For more than 40 years, we’ve empowered hundreds of thousands of people in Duval County to start again. Voted by our community as one of the top 5 nonprofits in the area, ranked as a Jacksonville Business Journal Top 25 nonprofit, Lutheran Social Services doesn’t stop at serving our Northeast Florida neighbors, we extend our dedication to excellence in the benefits and resources we offer our talented and diverse staff. Our extensive benefits prioritize the health and well-being of those that join our organization. Benefits eligible staff begin accruing Paid Time Off (PTO) day one with access to over 20 days of PTO in a calendar year, 11 paid holidays day one, Premium health insurance (LSS pays 90% of the total monthly premium for eligible Employees), Free Dental coverage (LSS pays 100% of the total monthly premium for eligible Employees), a company paid life insurance policy, as well as access to Teledoc services, 403B, vision plans, and more.

WHO WE ARE LOOKING FOR

The Patient Advocate provides services to clients with

HIV/AIDS

that are enrolled in the AIDS Care and Education program, this includes the sharing of personal experience to build a rapport with clients. Services are provided according to the standards of care developed by Ryan White TGA Program and may be provided in clients’ homes, clinical settings, or a wide variety of community sites

ESSENTIAL DUTIES

Use personal experience and training to provide education Meet with newly diagnosed or at-risk clients to provide education and knowledge that helps in the reduction of at-risk behaviors Assist clients in identifying available benefits, including social and community services Prepare and maintain individual case files; assist in the filing of case notes Keep accurate records of services Keep client files updated and in the appropriate order as required by applicable contracts/the cooperative agreement Assist clients with solving ongoing or emergency problems in a manner which encourages independence and self-sufficiency Work collaboratively with ACE Department staff to provide client referrals to appropriate services and support for clients Serve as a community liaison with community resources Keep abreast of all guidelines, procedures, and policies as they pertain to the agency and clients Participate in Supervisory meetings/outreach activities Maintain client confidentiality Other duties as assigned

COMPETENCIES

Patient Advocate must have extensive knowledge and experience with the diagnosis of those served, personal experience preferred Strong communication skills Ethical decision-making skills Ability to set boundaries with clients Must be organized and detail oriented Must be proactive, efficient and maintain a high level of professionalism and discretion Proficiency in Excel, Word, and Outlook Language Skills – to effectively present information in one-to-one and small group situations to clients and employees. Ability to read and interpret documents such as policy and procedure manuals, write reports. Mathematical Skills – Ability to add, subtract, multiply, divide, and use common fractions/percentages. Reasoning Ability – Ability to solve practical problems and deal with a variety of concrete variables with a minimum of direction. Ability to interpret a variety of instructions furnished in written or oral form.

EXPERIENCE & REQUIREMENTS

Required High school diploma or (GED) required. Year of experience in

HIV/AIDS

field may substitute for education or experience Possess and maintain a valid driver’s license and auto insurance; must be able to transport clients to various locations by using own transportation Screening required for this position: a Level 2 background check (company paid), a drug screen (company paid), and a driver’s license check (company paid) – all at time of job offer

Job Type:

Full-time Pay:

$19.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to

Friday Work Location:

In person