Regional Patient Navigator Position Available In Duval, Florida

Regional Patient Navigator United Woundcare Jacksonville, FL Job Details Full-time $85,000 a year 11 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications Mid-level Bachelor’s degree Master of Nursing Patient care Wound care Organizational skills Social Work Medical terminology Communication skills Full Job Description Description The Regional Patient Navigator is a highly organized and passionate team member who will float across a designated region, supporting patients throughout their wound care journey from initial treatment through discharge and transition to home care. This non-clinical role is instrumental in ensuring continuity of care, patient satisfaction, and coordination among care teams and facilities. This position will not provide direct patient care but will work closely with patients, family members, and facility resources to facilitate best-practice care, resolve barriers, and maintain clear communication across the continuum of services. The ideal candidate for this role should have a strong understanding of medical terminology and familiarity with wound treatment processes, exceptional interpersonal skills, and a commitment to patient care.

Key Responsibilities Essential functions:

Assisting patients in understanding their post-discharge advanced wound care options Coordinating appointments with administrative and clinical team members Ensuring patients have access to wound treatments/services needed Build relationships and rapport with facility personnel to best support patient continuity of care process Facilitating resources for patients to prepare for discharge to advanced care team Gather the most current patient information to best support their journey Educating patients about the resources and support services available to them Acting as a liaison between patients, their families, and healthcare professionals Following up with patients to monitor their condition and adherence to the treatment plan provided Collaborating with a multi-disciplinary team to streamline comprehensive care Ensuring appropriate handoff to the advanced home care team Performs other job duties, responsibilities, and tasks at managers discretion Skills, Knowledge and Expertise Excellent verbal and written communication skills Excellent interpersonal skills and high level of compassion Excellent organizational skills and attention to detail A patient-oriented approach and excellent problem-solving skills Proficiency in electronic medical records (EMR) software is a plus

Education:

Proven work experience as a Patient Navigator, Healthcare Social Worker, or similar role Knowledge of medical terminology and healthcare systems Bachelor’s degree in Social Work, Nursing, Psychology or related field is desirable Benefits Competitive salary, plus incentive plan Robust health benefits package including premium health, dental and vision insurance.

FSA, HSA

Company sponsored Short and Long-Term disability Company Sponsored Life Insurance 401k plan with generous company match Generous PTO policy with paid holidays and sick leave About United Woundcare United Woundcare is a pioneering provider of wound care services that has redefined the standard of care in this vital medical area. With a patient-centered approach, we have successfully healed some of the largest and most complex wounds, treating almost 10,000 wounds each month. We are dedicated to propelling wound care to a whole new level, going wherever our patients are, whether in hospitals, nursing facilities, or homes. What sets us apart is our multi-specialty physicians, multi-modality treatments, and a multi-setting approach, ensuring continuity and consistency in care. Our results speak for themselves – our healing outcomes are unparalleled, reducing hospital readmissions and boosting star ratings. Our current partners include skilled nursing facilities, home health agencies, assisted living facilities, physician group practices, and hospital systems, all of whom have experienced the impact of our dedicated and relentless approach. With a focus on care coordination and evidence-based protocols, United Woundcare is your trusted partner in healing. Join us and experience the difference.