Patient Relations Rep II – Front Desk Position Available In Sarasota, Florida
Tallo's Job Summary: Patient Relations Rep II - Front Desk is responsible for patient interactions, scheduling, check-in, checkout, and follow-up activities. They act as a liaison between physician, patient, facility, and insurance company, collecting payments at checkout. Required qualifications include computer skills, professional demeanor, and ability to multitask. Preferred qualifications include college/vocational training, EHR/EMR knowledge, and Microsoft Office proficiency. This position requires a high school diploma or GED. The work schedule is Monday to Friday from 8:00-4:30.
Job Description
Job Summary Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information. Required Qualifications
- Require computer, keyboard and data input skills
- Require pleasant and professional demeanor
- Require skill in establishing and maintaining effective working relationships
- Require demonstrated initiative and self-direction
- Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency
- Require dependability/reliability. Preferred Qualifications
- Prefer some college or vocational training
- Prefer a minimum of one (1) year of experience in a physician office
- Prefer knowledge of EHR/EMR
- Prefer knowledge of medical terminology
- Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access)
- Prefer a professional, neat appearance with strong oral and written communication skills
- Prefer basic knowledge of third party payers.
Mandatory Education HS EQ:
High School Diploma, GED or Certificate Preferred Education Required License and Certs Preferred License and Certs Work Days/Shift/Start Time Monday
- Friday 8:00-4:30
