Ryan White Program Coordiantor Position Available In Richmond, Georgia

Ryan White Program Coordiantor Christ Community Health Services Augusta, Inc. – 4.5

Augusta, GA Job Details Full-time Estimated:

$32K – $42.2K a year 1 day ago Benefits Paid holidays Loan repayment program Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance 401(k) matching Loan forgiveness Qualifications CPR Certification OSHA Computer literacy Primary care HIPAA Mid-level Administrative experience High school diploma or GED DEA License Organizational skills Computer skills Internal medicine Phone etiquette

Full Job Description General Summary:

Responsible for performing all administrative duties to assist medical and nursing staff in the treatment of patients in the Ryan White Program while displaying compassion, a heart for ministry, and a Christian attitude.

Major Areas of Responsibility:

Providing excellent patient care through a warm, friendly, and welcoming personality and environment Protecting patient information according to HIPPA, and keeping in compliance with Medicare, Medicaid, OSHA, OIG and other legal and/or contractual obligations Providing competent patient education, and instruction as it pertains to processes Protecting the physicians’ information to including DEA #, License#, phone numbers, addresses, DOB, SSN and other information Ensure patient safety is maintained for any and all information accessible while performing job duties Ensuring patient eligibility for Ryan White Part

B ADAP/HICP

program and prescription assistance programs Entering patient services into state case management database Providing completed CDC forms to State Epidemiologist Attend quarterly East Central Georgia

HIV/AIDS

Consortium meetings Ensure that Patient Bill of Rights and Responsibilities and Grievance Policy are on file in all patient charts Determine Patient eligibility for Ryan White Part B primary and support services Attend HIV Quality Management Committee meetings Referral assistance for accessing case management services and housing assistance Downloads lab documents from server when needed Answer questions and give appropriate information directly or via telephone within the limits of medical knowledge and background, often consulting with the care team Provide patient and family education related to disease processes at his or her level; promote pt involvement in the plan of care. Document pt education in the patient record. Explains treatments and procedures Completes telephone encounters from providers and other clinical and administrative staff; accurately relaying medical information Notify patients of test results Call other offices/facilities for pending test results Alerts physician when urgent patient matters arise Entering old immunization records into GRITS and EMR Manage patient assistance program for medications as indicated

Required Knowledge, Skills and Abilities:

Medical and anatomical terminology knowledge base required Policy and procedures related to confidentiality and privacy, patient care, infection control, and environmental safety Knowledge of Appropriate HIPPA and OSHA protocols Knowledge of GADPH Ryan White Part B policies and procedures Policy and procedures related to

GADPH ADAP/HICP

Listening to patients, understating points being made and asking appropriate questions Appropriate documentation of patient information and techniques in coordination with medical staff Tact and diplomacy in personal and telephone interactions Health information management by appropriately documenting patient data and message Understanding patient needs and effectively relaying information to patients and families of diverse economic, physical, emotional, social, and spiritual backgrounds Accurately and efficiently record patient history, and information such as test results in medical records and interpret for explanation to patients Communicate clearly and effectively over the phone with proper telephone etiquette, in person when interacting with patients and visitors, and in print when relaying messages to staff, patients and visitors Work effectively as a team member with physicians, management, nurses, volunteers, and other staff Appropriately interact with patients, families, staff, visitors, volunteers and others Demonstrate flexibility in response to continuous changes in demands, procedures and situations Remain calm and react effectively in situations whether routine or emergent Demonstrate compassion, love and care when interacting with patients, staff, volunteers, visitors and families Work accurately and efficiently

Education and Experience:

High school diploma. Primary care, pediatric or internal medicine experience preferred. Basic knowledge of patient flow is preferred. Current CPR certification required. Computer literacy. GRITS training preferred. Candidates should possess excellent organization and administrative skills, familiarity with insurance and prior authorization processes.

Working Conditions:

The position has normal office working conditions with the absence of disagreeable elements.

Physical Requirements:

Rarely (0-12%) Occasionally (13-33%) Frequently (34-66%) Regularly (67-100%)

Seeing:

Must be able to read reports and use computer x

Hearing:

Must be able to hear well enough to communicate with coworkers x Standing/Walking x

Climbing/Stooping/Kneeling X Lifting/Pushing/Pulling X Fingering/Grasping/Feeling:

Must be able to write, type, and use phone system x

Note:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Company Background:

Our Mission:

To proclaim Jesus Christ as Lord and to demonstrate His love by providing affordable, quality primary health care to the underserved.

Our Vision:

In response to God’s grace, we desire to be a part of the redemptive work of Christ to the economically, socially, and spiritually impoverished communities of Augusta, Georgia.

About:

Christ Community Health Services Augusta (CCH) is a rapidly growing, primary care health clinic and a community and faith-based 501 (c) (3) organization serving families in a ten-county region between Georgia and South Carolina. As our patient population continues to grow throughout the greater Augusta area, we are in search of a caring and competent team members to join our team! Our four clinics (five, including dental) are strategically located in urban Augusta neighborhoods, providing local access to affordable care for patients who face medical, economic and transportation hardships. As a federally qualified health center and certified patient-centered medical home, we accept patients with no insurance, Medicare, Medicaid and most commercial insurance plans.

Our services include:

Adult and Pediatric Primary Care Integrated Behavioral Health Family Dentistry Physical Therapy HIV/Chronic Disease Care Management Lab Services Prescription Assistance Specialty Referrals Christ Community Health aims to share Christ’s love through healing of the body, mind, and soul. We hope you’ll consider joining us in this ministry. Help us meet the needs of others in our community! Working at Christ Community, you’ll find community, vocational purpose, and a place to grow in the health care field. What Christ Community has to offer: CCH is committed to understanding the needs of its staff and recognizing that there’s more to an employee than just what happens during the typical work week. Because of that, we strive to offer a compensation package that includes a competitive salary; employer-paid medical, life, short-term disability, and long-term disability insurance; available 401k plan with employer matching. Additional benefits include dental and vision insurance, paid time off, paid holidays, flexible spending accounts, employee care credit, uniform allowances, tuition assistance, and more. We are also a qualifying employer under HRSA-funded loan repayment and Public Service Loan Forgiveness (PSLF) program. Join our team today! •Christ Community Health Services Augusta Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, age, national origin, marital status, disability, veteran status, sexual orientation, gender identity or any other federal, state, or local protected class.