Care Navigator Position Available In Wake, North Carolina
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Job Description
Care Navigator Spectraforce Technologies United States, North Carolina, Raleigh 500 West Peace Street (Show on map) Jun 18, 2025
Position Title:
Care Navigator Work Location:
Remote SC Assignment Duration:
3 months
Work Schedule:
8 am -5 pm
Work Arrangement:
Remote to a specific state (South Carolina)
Position Summary:
Care Navigator responsible for managing Medicaid Seriously Mentally Ill (SMI) members from ages 6-64 years, with a caseload of no more than 60 members.
Background & Context:
This is a new line of business from the state managing Medicaid Seriously Mentally Ill (SMI) members from ages 6-64 years of age.
Members require at least 1 phone call monthly, 1 visit every 90 days and an annual assessment.
Case Navigators are allowed a caseload of no more than 60 members due to the intensive nature of the members.
Purpose of plan to assure members are receiving all medications, attending all MD/mental health clinic appts, have adequate housing and transportation to attend all appts.
Since there is a cap on the amount of cases a CN can have we anticipate ongoing hiring needs.
CN are responsible for the unable to locate population and will be conducting all research necessary to locate the members.
Key Responsibilities:
CN will make calls, visits and coordinate care for members.
Our work is driven by metrics from the state that all are time driven.
They will be issued a company owned computer and cellphone.
The team interacts with one another thru Teams, calls or texts.
All team members have “buddies” that also work in the same area and are available for co-visits. Education/Certification
Required:
Bachelor’s Degree, etc.
Preferred:
Certified Community Health Worker/
Licensure
Required:
Preferred:
Years of experience required
Disqualifiers
Best vs. average
Performance indicators Must haves: Bachelor’s Degree Nice to haves: A background in Behavioral Health (BH) is helpful.
Disqualifiers:
Unwilling to do blind visit. Must be willing to travel.
Performance indicators:
Able to meet strict deadlines related to documentation/visits/calls Best vs.
