Case Management Representative -WM Population Health Position Available In Wake, North Carolina
Tallo's Job Summary: The Case Management Representative role at WakeMed Health & Hospitals involves implementing care management services for patients in the community. Responsibilities include assisting patients with navigating resources, conducting intake interviews, collaborating with providers, and promoting health and self-management. This position requires a high school diploma or equivalent, with a preference for an associate's degree in a related field and 2 years of clinical or healthcare experience. Certification as a Health Coach is also preferred. For more information, visit www.wakemed.org. EOE.
Job Description
Overview The Case Management Representative supports the implementation of care management services to select patients in the community. This position will assist patients and caregivers in navigating community resources to reduce barriers to care and improve health outcomes. As a Case Management Representative, this position will perform outreach and intake interviews to collect patient-level information. Works collaboratively with providers and clinical staff to ensure prompt coordination of care and follow up. Promotes optimal health and self-management through advocacy, empowerment, identification of and connection with resources, facilitation of efficient service delivery, and promotion of a positive patient-PCP relationship. Assists with administrative support tasks. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Licensure Certified Health Coach Preferred Education High School Diploma or Equivalent Required•And Associate’s Degree Related Field Preferred Experience 2 Years Clinical•Acute Care Or Healthcare•
Acute Care Or Healthcare Required Qualifications:
Certified Health Coach Preferred
