Patient Advocate Job Description Position Available In New York, New York

Patient Advocate Job Description Ritual Dental 321 Greenwich Street, New York, NY 10013 About the Role We’re in search of a dynamic Patient Advocate to join our clinical Operations team. This role presents a distinctive opportunity to influence the patient experience, collaborating with our dental specialists, as well as Ritual’s product and technology teams. Nestled in the heart of iconic Tribeca, NY, our modern office serves as a canvas for creativity and collaboration. Our environment exudes style and comfort, featuring spacious operatory rooms, a private staff lounge, and a patient learning hub for enhanced connection. Committed to elevating dental care standards, we aspire to provide a seamless experience for our clients. If you’re a dedicated Patient Advocate with a passion for excellence and innovation, we invite you to join our founding team! This is an in-person role, full or part-time, and is based in New York City. Responsibilities The Patient Advocate is primarily responsible for ensuring a seamless patient experience, from check in to check out and beyond.

Responsibilities include:

Greeting patients and welcoming them to Ritual Dental Appointment scheduling & management Verifying patient insurance eligibility Collecting payments & co pays Communicating with patients via phone, email or via Ritual’s messaging platform Maintaining a safe, clean and well organized front desk and patient waiting area Providing detailed descriptions of dental treatments, services, and retail products provided at Ritual Dental Present treatment plans to patients and discuss financial responsibility Answering patients’ questions & empower with knowledge Qualifications & SkillsMust Have 2 or more years experience working in a Dental Practice Excellent verbal & written communication skills Strong computer literacy Ability to be efficient and productive in a fast-paced environment Experience working with patient booking software (Dentrix, Eaglesoft, etc) Can demonstrate knowledge of common dental procedures Experience with insurance eligibility and ADA codes Flexibility to work early mornings, evenings and some Saturdays Nice to Have Experience working in a tech enabled company Experience working in a multi-specialty practice

Job Types:

Part-time, Contract Pay:

$24.00 – $28.00 per hour Expected hours: 16 – 24 per week

Benefits:

Flexible schedule Professional development assistance

Schedule:

Monday to Friday Weekends as needed

Education:

Bachelor’s (Preferred) Ability to

Commute:

New York, NY 10013 (Preferred) Ability to

Relocate:

New York, NY 10013: Relocate before starting work (Preferred)

Work Location:

In person