Patient Reception Specialist Position Available In Kent, Rhode Island

Patient Reception Specialist Arches MSO Rhode Island LLC Coventry, RI 02816 Join Arches Medical as a Patient Reception Specialist. Join the frontlines of today’s healthcare transformation. Why Arches Medical? At Arches Medical, we’re looking for a Patient Reception Specialist to help us in setting a new standard for delivering medical care. We believe that exceptional healthcare begins with recognizing the unique needs of every patient. As a local leader in healthcare, we’ve partnered with many of the areas best physicians and are working to create a more integrated approach to care. We strive to make our patients healthcare journey timely, well-coordinated and comprehensive, with solutions that are value based, physician-driven and patient-centered. To accomplish this, we’re looking for individuals who share our commitment to excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning. Most importantly, you make a difference. You see a clear connection between your daily work in an Arches Medical practice and the advancement of innovative solutions and improved quality of healthcare for providers and patients. Could this be you? The Patient Reception Specialist are responsible for providing patient support and communication, facilitating an exceptional patient experience to build and reinforce satisfaction and trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their visit, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services.

Core Responsibilities:

Greets and checks in all patients and visitors in a professional and welcoming manner Answers phone calls and handles patient inquiries in a professional manner Performs demographic and insurance validation, and informs patient of privacy policies and procedures and obtains copies of all required documents and appropriately saves them in practice EMR Collects patient co-payments, reconciliation charges and outstanding balances upon Check-In Assists with administrative tasks such as filing, faxing, and scanning documents Collaborate with medical staff to ensure efficient patient flow Effectively communicates expected wait times to patients and assists with patient comfort should delays arise Keeps the reception and patient waiting areas clean and organized Performs additional ad hoc duties as assigned to support the needs of the practice Location flexibility to work across three urgent care sites as needed Skills for success as a

Patient Reception Specialist:

Self-motivated:

energetic, self-starter; can work autonomously Detail-oriented and committed to providing safe patient care Results oriented: bias for action; demonstrated track record of achievement; drive for attainment of superior outcomes

Flexible:

Navigates within ambiguity; solution-oriented; comfortable in an ever-changing environment

Communication:

Conveys thoughts and expresses ideas effectively both verbally and in writing

Collaboration:

Team player

Service:

Actively supports others, demonstrates an optimistic, can-do approach to issue resolution

Humility:

Low ego; engenders trust; respectful

Qualifications and Experience:

Adept in medical terminology and insurance practices. Proficient in use of computer programs and applications including Outlook applications and practice EMR systems. Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately. Current BLS certification for healthcare providers preferred High School Diploma/Equivalency required Experience in a medical office preferred Customer Service experience preferred

Benefit:

Competitive salaries Medical, Dental and Vision benefits 401k program pre-tax savings with Health and Dependent care flexible saving account and on commuter expenses Generous paid time off Explore your future with Arches Medical today.

Job Type:

Full-time Pay:

$20.00 – $24.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule:

4×10

Work Location:

In person