Crisis Engagement Specialist Position Available In Davidson, Tennessee

Crisis Engagement Specialist Mental Health Cooperative – 3.1

Nashville, TN Job Details Full-time Estimated:

$40.9K – $46.4K a year 14 hours ago Benefits Health savings account AD&D insurance Disability insurance Health insurance Dental insurance Vision insurance 403(b) Gym membership Life insurance Prescription drug insurance Pet insurance Qualifications RN License Crisis management Mid-level Bachelor’s degree Care plans Communication skills Full Job Description Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Pos i tion Summ a r y : Provide engagement services upon discharge from adult, child, and youth crisis stabilization services for individuals with severe and persistent mental illness, serious emotional and behavioral issues, and medical issues, ensuring a successful transition into Tennessee Health Link service. These services will provide consumers with the support and encouragement necessary to reduce readmissions.

Schedule:

Monday – Friday, 8am-4:30 (37.5 hours per week) Pos i tion R e s ponsibil i t i e s : Ensure connection of consumers upon discharge from crisis stabilization with Tennessee Health Link services when eligible. Ensures review of discharge plan is conducted including review of crisis plan to reduce re-admissions. Meet with consumers (and families) post- discharge to explain Tennessee Health Link services offered by the agency and answer any questions consumer (and family) may have. Give tour of MHC, including therapy, clinic, and care management areas, if time allows. Introduce consumers to staff members, as appropriate , including assigned Care Manager, Care Management Supervisor, IHC, Therapy, Clinic staff, etc. Ensure consumer is scheduled for clinic, therapy, and IHC appointments, as needed . Assist consumers with scheduling these appointments and attending a therapy engagement group, as needed. Meet regularly with Care Management and EPS staff to coordinate engagement. Ensure timely and appropriate documentation as required by the Agency. Complete attestation for appropriate insurance billing as applicable. Other R es pon s ibi l it i e s : Res pon sib l e f o r a t t end i n g a ll m a nd a t o ry i n – s e r v ices, c on ti nu ing e du c a ti o n an d an n ua l h ea lth re q u i r e m en ts C omp ly w ith a ll C o rp o rate C o mp l ia n ce po l i ci e s, p ractices a n d p ro c e du res Repo rt a ll un e t h ical a ct i v ities to s upe r v isor, Corp o ra t e C o mp l i an c e O f f i c e , V a lu e s H o tline n u m b e r or H u m a n R e s ou rce Di r e ct or Co m p ly w ith a ll O SHA an d s a f e ty po l i cies, p r a ctic e s, a n d p roc e d u re s . R e p o rt a ll un s a fe p r a ctic e s o r accid e n ts to s u p e r v iso r , S a f e ty Su p e r v isor and / o r O S HA Co o rd i na t o r W i ll b e c o m p l i an t w ith t h e r e le v an t re g u l a ti on s c on c e rn i n g th e p r i v a cy an d s e c u r i ty o f c on s u m e r ‘ s p rot e c t e d hea l t h i n f o r m a ti o n (PHI) a s e s t ab l i s he d b y t h e H e a lth I n s u r a n ce P o rta b i l ity an d A c c o u n t a b i l ity A ct o f 1 9 9 6 (HI P AA) P a rtic i pa t e in p r oa cti v e te a m e f fo rts to a c h ie v e d e pa r t me n t a l a n d c o mp a n y g oa ls P e r f o rm o t he r d u ti e s a s a ssi g ned Pro v ide l eade r s h ip to o t he rs t h r ou g h e x a m p le an d s ha r i n g o f k no w le d g e /skil l Follow a ll po l i cies a n d p ro c e d u res s e t b y th e A g en cy E sse n t i a l S k i l l s a nd E x pe r i e n c e : Bachelor’s Degree in a health-related field. E sse n t i a l R e quir e m e n ts for the P os i tion: V a l i d T e n n e ss e e Dr i v e r ‘ s L ice n se Acceptable Motor Vehicle Report (MVR) Acc e p t ab le Cr i m i n a l B a ck g ro u n d In v e sti g a ti o n Cell Phone Core Competen c i e s : Engagement Focused Courteous, friendly, professional Focused on consumer and family needs during meetings Listens well Knowledgeable of services offered by the agency Communicates effectively with consumers, families, and staff Ability to connect consumers and families to services within the agency (therapy, clinic, care management, IHC, etc.), based on individual’s needs Recovery Focused Progress notes reflect quality service All domains are addressed with each consumer as needed Tolerance/patience to work through difficult situations Side-by-side philosophy Individualized care Time Management/Organization Meets deadlines Prepared for meetings Rapid response in meeting with consumers upon intake completion Progress notes are entered in a timely manner Plans for time off Prioritizes well Self-Disciplined Flexible Integrity and Trust Honesty Professionalism Dependability Strong follow-through Approachability Engagement skills Crisis management skills Ability to give and accept feedback Ability to work with other departments Understanding and empathetic

Joint Commission Competencies :

Demonstrates effective communication skills with primary age group(s): Child, Adolescent, Adult Demonstrates effective communication skills with family members or other collateral contacts involved in consumer care. Engages effectively with the consumer and family, utilizing the best practice standards and the consumer’s level of care. Progress notes are timely , thorough, and follows best practice . Documentation is clearly linked to care plan goals. Treatment plans contain clear, measurable goals/training steps that are relevant to the consumers unique needs. Assessments completed timely and accurately as applicable (examples include: PRAPARE, DLA, CANS, Columbia Suicide Risk and Severity). Maintains professionalism within meetings and when representing the agency in the community. Advocates for consumer needs to improve or maximize their daily functioning. Demonstrates effective communication skills with supervisor , team members and other agency employees . Reporting t o this P o s ition: N o n e P h y s i ca l D e ma nds a n d W o r k E n v ironm e n t : T h e p h y sical de m and s an d w o rk e n v i r onmen t c ha rac t e r i stics de scr ib e d h e re a re re p res e n t a ti v e o f t ho s e tha t must b e me t b y a n e mp lo y e e t o s u c c e s s f u l l y pe r f o r m t h e e ss e n ti a l f u n cti on s o f th is j ob . R ea s o n a b le a cc om mo d a ti o n s m a y b e m a d e t o en a b le in d i v id ua ls w ith d isa b i l ities t o p e r f o rm t h e e ss e n ti a l f u n cti on s .

Physical demands:

While performing duties of job , employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work environment:

The noise level in the work environment is usually moderate.

BENEFITS

Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in.

The following products are available:

Medical Insurance/Prescription Drug Coverage Health Savings Account Dental & Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b – Retirement Plan Calm App for medication and mental health Gym membership discounts Pet Insurance Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status