Patient Services Ambassador Position Available In Bristol, Massachusetts

Patient Services Ambassador Southcoast Health System USD $15.78 – USD $22.22 /Hr. tuition assistance, 403(b), retirement plan United States, Massachusetts, Fall River Jun 23, 2025 Patient Services Ambassador
Location US-MA-Fall River

ID 2025-41982

Schedule Regular Part-Time Remote No Department C-FN Patient Services Overview Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission – it’s our way of life, and you’ll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row! We are searching for a talented Patient Services Ambassador •$800 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)•

Hours:

24 flex 32hrs

Shift:

Day shift, 6:30am – 3:00pm with every other weekend; Annual holiday rotation

Location:

Charlton Memorial Hospital – Fall River, MA A career at Southcoast Health offers you: A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
Competitive pay and comprehensive benefits package
Generous Earned Time Off Package•Employee Wellbeing Program
403B Retirement Plan with company match
Tuition assistance / Federal Loan Forgiveness programs
Professional growth opportunities and customized leadership training •Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Position reports to the Manager Patient Services or designee, Perform a variety of duties in ensuring customer and patient satisfaction. Ensures as directed that patient meal selections are as close to mealtime as possible. Adjust selections to diet restrictions WITH the patient. Update and correct patient-selected menus with patient knowledge only. Responsible to use menu correction guide utilizing as a resource assigned dietitian to avoid serious errors in menu correction. Must be able to describe ingredients and features of all menu items. Perform data entry of patient food preferences into the Patient Services Software Platform. Performs duties using the EPIC Platform as needed and or directed. Performs other reasonable duties as assigned Qualifications High School Diploma or GED plus additional courses or training or the equivalent knowledge or experience preferred.
Must be fully vaccinated against seasonal Influenza and the

COVID 19

virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation:

Pay rate will be determined based on level of experience. Pay Range USD $15.78 – USD $22.22 /Hr. Rotation Schedule Requirement Every other weekend; Annual holiday rotation