Pharmacy Technician / Outbound Coordinator Position Available In Nassau, New York

Pharmacy Technician / Outbound Coordinator 2.9 2.9 out of 5 stars New Hyde Park, NY 11042 Daytime shift available with our Closed Door Pharmacy – Monday to Friday from 9:30am to 6pm EST. CareMed Specialty Pharmacy has a need for Pharmacy Technician/Outbound Care Coordinator at our Specialty Pharmacy in New Hyde Park, NY. May transition to remote work after Onsite training is complete. At CareMed, we are re-defining specialty pharmacy with a focus on rare, cancer, and orphan disease management. Each patient receives disease-specific assistance throughout every phase of treatment. With clinical management, consultations, and medication compliance monitoring, we are working tirelessly to deliver outstanding pharmacy services to improve the lives of patients battling chronic diseases. We offer a variety of benefits including: Medical; Dental; Vision 401k with a match Paid Time Off and Paid Holidays Tuition Reimbursement Company paid benefits – life insurance; and short and long-term disability Starting Salary at $23.00/hour and up Pharmacy Technician /

Outbound Coordinator Responsibilities:

Responsible for all prescription work assigned; proactively calls patients to schedule/coordinate their medication delivery; collects co-payments; and performs related follow-up activities. Ensures continuity of care and timeliness of shipping orders. Provides excellent customer service over the phone by answering general patient inquiries and/or efficiently directs clinical inquiries to the Clinical Staff Pharmacists on duty. Uses discretion and independent judgment in handling patient complaints received, while documenting incidents in the system and forwards to appropriate staff members. Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS regulations and that all required information is documented on the hard copy prescription. Communicates with supervisors/managers any information received from patient, physician, insurance company, and/or employees about the patient care or needs. Dedicated rare disease support and management of rare disease patients. Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality. Pharmacy Technician /

Outbound Coordinator Position Requirements:

Education:

Required:

High School Diploma or GED.

Desired:

Associates Degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy or healthcare.

Work Experience:

Minimum 2 years of pharmacy technician experience, required. 2-4 years of experience in retail or specialty pharmacy, preferred.

Skills/Knowledge:

Current knowledge of all applicable local, state and federal pharmacy laws, rules and regulations. Superior level of customer service and time management, as well as understanding the department operations. Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply. Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills. Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system. Must be a team player willing to accept and promote organizational goals and function with minimal supervision. Ability to respond to common inquiries or complaints from customers, employees, or senior management. Ability to work with mathematical concepts such as statistical inference. Ability to apply concepts such as percentages, ratios, and proportions in practical solutions. Ability to define problems, collect data, establish facts, and draw valid conclusions. Maintain HIPAA patient confidentiality. Must be registered with Board of Pharmacy.

Licenses and Certifications:

Required:

Pharmacy Technician Certification.

Desired:

Certified Pharmacy Technician (PTCB). Must be registered with Board of Pharmacy. #caremed1