Remote Certified Pharmacy Technician Position Available In Hillsborough, Florida

Remote Pharmacy Technician Job Description As a Pharmacy Technician, you will review Prior Authorizations for a Pharmacy Services department within a large healthcare insurance company. Your role involves making determinations to approve or deny these authorizations, which are then sent to a Pharmacist for final review. You will handle all health plans and types of medications, ensuring efficient processing and resolution. Responsibilities Process prescription exceptions, including resolving claim rejects and conducting member and physician outreach. Enter member demographics and prescription information into the data processing system. Research and resolve rejected insurance billing issues and/or escalated member issues. Escalate prescription-related questions to a Pharmacist for interpretation or processing direction. Assist with inbound and/or outbound patient or physician calls. Essential Skills High School diploma or GED. Current Pharmacy Registration and Certification as required by state. Basic computer skills. Strong computer skills and call center experience. Nationally Certified Technician and registered pharmacy technician in the state of residence. Additional Skills & Qualifications Bilingual skills preferred. Experience in PBM, Hospital, or Specialty Pharmacy settings. Knowledge of prescription benefits. Work Environment This is a remote position requiring a strong Wi-Fi connection and a dedicated office space with a closed door. You will work in a professional environment, utilizing multiple screens and systems. Equipment such as a computer, monitor, and headset will be provided. The position requires availability Monday to Friday from 8 am to 8 pm in your time zone, with rotating weekend shifts every 4-6 weeks and potential holiday shifts. Training will be conducted from 10 am to 6:30 pm EST, after which shifts will start at 8 am, 9 am, or 10 am depending on your time zone. A smartphone is also required.