Pharmacy Tech I Position Available In Fulton, Georgia
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Job Description
Job Description:
Duration:
06 months contract
Job Description:
The Pharmacy techtakes in-bound calls from providers, pharmacies, members, etcproviding professional and courteous phone assistance to allcallers through the criteria based prior authorization process.
Maintains complete, timely and accurate documentation of reviews.
Transfers all clinical questions, escalations and judgement callsto the pharmacist team. The pharmacy Tech will also assist withother duties as needed to include but not limited to: outboundcalls, reviewing and processing Prior Auth’s received via fax andePA, monitoring and responding to inquiries via departmentmailboxes and other duties as assigned by the leadership team.
Responsibilities:
Effectively manage work volume by handlinginbound calls/fax/ePA requests utilizing appropriate courteous andprofessional behavior based upon established standards. Comply withdepartmental, company, state, and federal requirements whenprocessing all information to ensure accuracy of information beingprovided to internal and external customers. Communication withother internal groups regarding determination status and results(seniors, pharmacists, appeals, etc). Identify and elevate clinicalinquiries to the pharmacist team as appropriate Other dutiesassigned, for example faxes, sorting, email boxes, CAS maintenance,etc.
Experience:
1-3 years of experience in customer service orcall center environment managing high volume calls. 6 months ofexperience working in PBM on managed care environments
Skills:
Prior Authorization Medicare and Medicaid Call handling experience.
Education:
Pharmacy Tech license
PTCB Certification High Schooldiploma or GED About US Tech Solutions:
US Tech Solutions is aglobal staff augmentation firm providing a wide range of talenton-demand and total workforce solutions. To know more about US TechSolutions, please visit www.ustechsolutions.com . US Tech Solutionsis an Equal Opportunity Employer. All qualified applicants willreceive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, nationalorigin, disability, or status as a protected veteran.
