Pharmacy Technician/Customer Service Representative Position Available In Suffolk, New York

Pharmacy Technician/Customer Service Representative Long Island Apothecary 6216 Jericho Tpke, Commack, NY 11725 Pharmacy Technician / Customer Service Representative –

All Star Wanted Location:

Long Island Apothecary – 6216 Jericho Turnpike, Commack, NY 11725

Job Type:

Full-Time or Part-Time Compensation:

Competitive, based on experience

Benefits:

Free Rx delivery, employee discounts, flexible scheduling, opportunity for growth

About Us:

At Long Island Apothecary, we do things differently. Located in Commack, NY, we proudly serve Suffolk County with one mission: to bring care back to the pharmacy experience. We combine concierge-level customer service with expert pharmacy care. From skincare to prescriptions, we make sure every patient feels like family. Since 2017, our experienced pharmacists and staff have provided world-class, personalized service—because we believe human health deserves the human touch. From the moment someone walks in, they’re met with simplicity, warmth, and answers.

Who We’re Looking For:

We’re seeking a rockstar Pharmacy Technician / Customer Service Representative—someone who thrives in a fast-paced environment, has a sharp eye for detail, and absolutely shines on the phone. You’ll be the voice and heart of the pharmacy for our patients, so friendliness, follow-through, and a passion for helping people are a must.

What You’ll Do:

Handle prescription intake and processing with accuracy and urgency Answer phones with professionalism and care – you’re the first impression Provide top-notch customer service to walk-in and delivery patients Assist in curating skincare recommendations (we’ll train you!) Work closely with pharmacists and the pharmacy team to maintain workflow Maintain a clean, organized work environment Build lasting relationships with patients—we know many by name!

Requirements:

1+ year of pharmacy technician or pharmacy customer service experience Comfortable on the phone and in-person with a variety of customers Detail-oriented and dependable Strong organizational and multitasking skills Passionate about healthcare and customer service Familiarity with pharmacy software a plus (Micro Merchant/PrimeRx or similar) Bilingual a plus NYS Pharmacy Technician Certification (preferred, not required) Why Join Us? At Long Island Apothecary, you’re not just a number—you’re a valued part of a mission-driven team redefining what pharmacy care means. You’ll work with a supportive, passionate group in a boutique-style setting that feels more like a wellness sanctuary than a retail chain.

To Apply:

If you’re ready to be part of something special, apply now with your resume and a quick note about why you’re the all-star we’re looking for.

Job Type:

Full-time Pay:

$21.00 – $23.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Store discount

Schedule:

8 hour shift Monday to Friday Weekends as needed Ability to

Commute:

Commack, NY 11725 (Required) Ability to

Relocate:

Commack, NY 11725: Relocate before starting work (Preferred)

Work Location:

In person