Pharmacy Lead Certified Technician Position Available In Knox, Tennessee

Kroger

Title:

Pharmacy Lead Certified Technician

Date:

05/22/2025

Job ID:

60289

Relocation:

No

Degree:

No Degree

Salary:

Job Types:

Pharmacy Tech

Employment Type:

FULL TIME

Location:

Knoxville TN
Job Description
Provide and train others to provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of themunity, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate thepany s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Supportpany health and wellness initiatives
Understand and ad to Health Insurance Portability and Accountability Act (HIPAA) regulations
Maintain a current national and/or state registration, certification, or license depending on state requirements
Assist pharmacist in all responsibilities except those that require a pharmacist s professional judgement
Provide a stellar customer experience while accurately and efficientlypleting all steps of reception, data entry, adjudication, and product dispensing
Train and mentor new hire technician day-to-day training and support for pharmacy associates
Encourage, monitor and assist new techs through the technician training program
Ensure execution of department standards by leading by example and delegating as necessary
Serve as the primary representative for store-wide meetings/huddles
create and manage scheduling and station rotation for the hourly staff per labor forecasts
Complete the PIC Assistant process walk
Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support pharmacist
Oversee inventory management including, but not limited to, reconciling orders, returns process, physical inventory preparation
Act as pharmacy safety subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate
Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according topany, local, state, and federal health code regulations; identify unsafe conditions and notify store management
Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
Administer immunizations w applicable by state law
Must be willing and able to adequately perform all essential job functions and tasks of a pharmacy senior certified technician
Must be able to perform the essential job functions of this position with or without reasonable amodation
Qualifications
Minimum
High School Diploma or GED
1 year of Pharmacy Certified Technician experience within the Kroger enterprise
Must be at least 18 years of age
Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to lead a high performing pharmacy team
Self-motivated, able toanize, prioritize, plan and meet deadlines
Proven attention to detail and stellar customer service skills
Excellentmunication skills with leaders and peers
Completion of national and/or state registration, certification or license depending upon state requirements
Ability to handle highly confidential information
Desired
1 year or more of previous experience in a management or supervisory role