Chiropractic Assistant Position Available In Lexington, South Carolina

Chiropractic Assistant MaxLiving Chiropractic-Columbia West Columbia, SC Job Details Full-time $15 – $20 an hour 1 day ago Benefits Paid training 401(k) Paid time off 401(k) matching Employee discount Professional development assistance Flexible schedule Paid sick time Qualifications Bilingual Sales Customer service Administrative experience Communication skills Entry level Office experience

Full Job Description Required Shift and Meeting Times:

Monday:

7:30 am-11:30 am and 2:30 pm-6:30 pm

Tuesday:

9:30 am-10:30 am and 11:00 am-3:30 pm

Wednesday:

7:30am-11:30 am and 2:00pm-6:30pm

Thursday:

2:00pm-6:00pm

Friday:

7:30am-11:00am

Job Requirements Overview:

A Chiropractic Assistant plays a pivotal role in creating a positive experience for patients, supporting chiropractors in delivering care, and ensuring the smooth operation of the clinic. It requires a combination of administrative skills, interpersonal communication abilities, and a basic understanding of chiropractic procedures and terminology

Chiropractic Assistant Responsibilities:

•Include but not limited to•

Patient Interaction and Reception:

Greeting patients warmly, by name, as they enter the clinic.. Assisting patients with checking in for appointments and completing necessary paperwork.

Appointment Scheduling and Management :

Using the clinic’s scheduling software to book appointments for patients. Confirming appointments and providing reminders through communication channels (phone calls, emails, text messages). Managing the appointment calendar efficiently and ensuring optimal scheduling.

Administrative Support :

Maintaining accurate patient records while ensuring confidentiality and adhering to HIPAA regulations. Handling billing and payments while providing explanations in a clear and understandable manner.

Assisting Chiropractors and Patient Care :

Prepare treatment rooms for patient appointments. Escort patients to treatment rooms and ensure they are comfortable. Assist chiropractors with patient care as needed, such as setting up equipment or explaining treatment procedures.

Answering Phones and Email :

Manage incoming calls, emails and text messages, responding to inquiries or forwarding them to the appropriate staff member. Provide information about the clinic’s services, fees, and scheduling availability.

Maintaining Patient Records :

Ensure patient records are accurate, up-to-date, and stored securely. Prepare charts or electronic records for upcoming appointments.

Patient Education and Follow-Up :

Provide patients with information on prescribed exercises or therapies as instructed by the chiropractor. Follow up with patients to schedule future appointments or check on their progress.

Customer Service Excellence :

Providing exceptional customer service to enhance patient satisfaction. Addressing patient inquiries, concerns, and resolving issues promptly and professionally. Ensuring a positive and supportive environment for patients through effective communication.

Team Collaboration :

Collaborating effectively with chiropractors, chiropractic assistants, and other healthcare professionals within the clinic. Participating actively in team meetings, training sessions, and continuing education to stay informed about clinic policies and procedures. Adherence to

Regulations and Standards :

Adhering to healthcare regulations and maintaining compliance with privacy and confidentiality standards. Following clinic protocols and procedures rigorously to ensure patient safety and uphold quality standards in patient care.

Patient Outreach and Community Engagement :

Assisting with patient outreach efforts, such as promotional activities or community events. Supporting marketing initiatives to attract new patients and engage with communities effectively.

Miscellaneous Tasks :

Handle miscellaneous administrative tasks as assigned by clinic management.

Job Type:

Full-time Pay:

$15.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Employee discount Flexible schedule Paid sick time Paid time off Paid training Professional development assistance

Schedule:

8 hour shift Day shift Evening shift Monday to Friday Weekends as needed

Work Location:

In person