Medical Assistant – ProHealth Physicians Position Available In Western Connecticut Planning Region, Connecticut

Medical Assistant – ProHealth Physicians Optum United States, Connecticut, Danbury Jun 21, 2025 $2,000 Sign-On Bonus for External Candidates If you want to get way ahead in your career, it makes sense to be with an organization that’s way ahead of the curve. Formed in 1997, ProHealth Physicians has grown to become Connecticut’s leading primary care physician organization. With over 90 locations throughout the state of Connecticut, our family of primary care doctors and specialists care for more than 360,000 people statewide. In fact, ProHealth serves every county and provides roughly ten percent of the primary care delivered to patients in the state. We’re leaders in thinking and in serving our communities. For instance, we’re a C.M.S. approved Accountable Care Organization (ACO), covering over 30,000 Medicare patients associated with our community-based primary care providers. We’re also nationally recognized as a NCQA Level III Medical Home. That kind of progressive leadership makes us perfect fit for OptumCare and UnitedHealth Group’s expanding family of providers. This is a place where you can stay way ahead as you do your life’s best work. (sm) ProHealth Physicians in Danbury has an opening for a full-time Medical Assistant. This is a Monday-Friday 40 hour per week position 8:00 am- 5:00 pm. Hours are determined by the Practice Manager upon hire. The Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions. The MA performs duties within the Connecticut scope of practice.

Primary Responsibilities:

Provide patient care, clinical summary and direction on next steps or follow up
Perform phlebotomy for patients as needed
Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
Carry out standing orders consistent with practice policies and procedures
Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
Monitor task buckets in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
Assist care team to assure smooth office operation and delivery of excellent service through teamwork
Provide attention to patients in a manner that builds confidence, trust, and loyalty
Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
Maintain open lines of communications with care team and Regional Management team
Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
Adhere to all patient safety initiatives and infection control regulations
Perform other duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma or GED
Graduate of an Accredited Medical Assistant Program
Certified Medical Assistant, or the ability to obtain CMA/RMA within 120 days of hire
Proficient in Microsoft Office
Full

COVID-19

vaccination is an essential job function of this role. Candidates located in states that mandate

COVID-19

booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation