Physician Office Manager – Primary Care Position Available In Volusia, Florida

Physician Office Manager – Primary Care 3.3 3.3 out of 5 stars Daytona Beach, FL Day (United States of America) Physician Office Manager – Primary Care Directs the overall business activities of an outpatient medical practice including staffing and scheduling of employees, budgeting and purchasing, and daily operations. Responsible for coordinating, directing and supervising day to day operations as well as strategic planning and growth within the medical practice. Evaluate changes and updates as well as goals and planning. Job Qualifications Bachelor’s degree in healthcare administration or business preferred Minimum of 5 years’ experience in healthcare management preferred Knowledge of accounting, insurance, coding, clinical coordination, and computer operations Working knowledge of insurance industry practices including managed care Excellent communications skills both verbal and written Ability to work well with physicians, staff members and other hospital personnel Adaptability to challenging situations with composure and professional attitude Budget and financial management ability Strong computer skills and customer service skills Positive, motivational person with strong work ethic Critical thinker, team player and mentor Professional in dealing with both internal staff and patients Ability to build consensus and morale amongst staff Practical clinical skills and clinical coordination experience in office setting desired Responsibilities and Duties Ability to understand the goals of the practice and work to obtain these goals both independently and with the direction of administration Serve as liaison with medical staff / practitioners Assist with budget evaluation and improvement Assist with monthly review of budget and expenses and implement improvements as required Stay current of changes in healthcare field that relate to the practice Management of staff to include hiring, training, supervising and evaluating Direct daily activities of the office staff Oversee ordering and usage of supplies Review / process requests for payment Process / approve payroll / submit corrections Oversee billing and collections Stays current with appropriateness of charges and documentation Daily interactions with employees and patients Constantly assesses environment and address potential situations Oversee proper maintenance of all offices Respond to patient inquiries and complaints adequately and efficiently and handle resolve Respond to request for reports and information from billing system Assist in creation and the updating of policies and procedures Schedule in-services and communicate policy and procedures to staff Effectively train and orient new employees Implement work policies for employees Assist with back up of front desk duties Serve as liaison with external and internal vendors / departments Assure proper maintenance of office(s) Mediate between office-related issues and other work disputes Organize monthly office staff meetings / set agenda Serve as a line of communication from the office leaders to administration Create a work schedule maximizing employee productivity and efficiency Supervises front desk staff with responsibility for registration, billing, collections, charge verification, and all financial operations. Supervises clinical staff with responsibility for providing direction for physician and hospital requirements including Joint Commission, licensure, required certifications, etc. Prepare all required reports for productivity and quality measurement Provide necessary documentation for audits Contain expense costs within budgetary constraints Serves as liaison between hospital and medical staff in interpretation and support of approved policies and procedures. Supervises staff to insure departmental and hospital goals and objectives are accomplished Participate in personal and professional development programs Evaluate employees giving feedback, both positive and constructive, promote and discipline as necessary Oversees time/attendance reports and all other personnel payroll reports Monitors and evaluates department personnel on an on-going basis. Provides constructive interaction, increases and/or promotions. Performs corrective action counseling and recommends termination of employment when necessary. Initiates requisitions, interviews, hires and monitors new personnel Develops departmental policies, procedures and job descriptions and performance standards

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Hospital policies provide a framework for setting objectives or determining outcomes expected. Works independently towards team goals using manuals, guidelines, precedents or general instruction from Director of Operations. Working Conditions & Physical Demands Generally pleasant inside environment; however, can be stressful at times due to volume. Walking, standing, or sitting for long periods of time required. Regular lifting, pushing, pulling of less than 25 pounds required. Wears proper identification at all times and meets dress code requirements with neat and clean appearance.