Surgical Pathology Coordinator Position Available In Suffolk, Massachusetts

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The Brigham and Women’s Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Working under the direction of the Administrative Supervisor and Administrative Manager, the Cytology Administrative Assistant is responsible for the registration and insurance verification of consult cases received and the accessioning of specimens according to approved protocols. Documentation of materials received for all consult cases. Works under general supervision and perform clerical and technical functions required for core front-end laboratory operations. Will serve as the liaison between clients and BWH Pathology, managing the process for consult services and following up on the timely receipt of slides and blocks, return of slides and blocks, and archival of slides and requisitions.

Principal duties and responsibilities:

• Provides registration, accessioning, distribution of consult cases and serve as the primary liaison to clients.

Registration of patients for BWH Pathology consult services. Under close supervision from the training preceptor,

Administrative Supervisor and Administrative Manager:

• Opens and organizes package of materials sent for consult review.
• Reviews consult material received and verifies materials received equals the description of materials sent by the institution.
• Alerts sender of any discrepancies.
• Determines if case is to be billed to patient’s insurance or to an institution.
• If case is to be billed to patient’s insurance, patient must be registered with an MRN and CSN number.
• Registration includes insurance verification of patients within EPIC or other resources and the provision of a Medical Record Number using EPIC.
• Accurately and comprehensively collects and verifies demographic and financial information from patients and/or their representatives in a sensitive and timely manner.
• Verifies patient insurance coverage with Third Party Payors and determines eligibility by utilizing appropriate technology.
• If case is to be billed to institution, selects the appropriate client information in PowerPath.
• Serves as the primary contact to clients to obtain essential specimen and/or patient information and seek clarification or request missing information.
• Conducts follow-up research to obtain information not available at time of registration, as needed. May need to contact physician offices to obtain essential date for specimen processing and billing. Accessioning into PowerPath Accessions case into Pathology LIS (PowerPath) following established procedures:
• Determination of Department or Private Consult will be determined following established procedures.
• Enters information in PowerPath after careful evaluation of requisitions with close attention to detail.
• Proofreads all material to verify accuracy and quality control (review to include proofreading requisition) and accession materials, using two patient identifiers throughout process.
• Creates and prints barcoded labels for slides and blocks; labels materials ensuring accession # matches slides and blocks.
• Puts case in slide file folder along with corresponding requisition and pathology report(s) and scan into delivery location.

Distribution of Cases:

• Responsible for the distribution of consult cases to appropriate staff pathologist for their review.
• Cases should be distributed according to established procedures for rush/priority cases.
• Department consults are delivered to the service shelf or mailbox.
• Private Consults are delivered to the pathologist’s mailbox.
• Communicate with the supervisor when issues arise around priority/triaging cases.
• Initiates and maintains communication with the supervisor regarding service issues, complex cases, difficulties, and circumstances requiring special attention.

Additional Responsibilities:

• Types documents for final reports.
• Scans requisition and outside pathology reports into the laboratory information archiving system.
• Prints billing invoices as requested and faxes to billing office.
• Acts as the receptionist to support incoming calls and inquiries.
• Performs miscellaneous administrative tasks: faxes documents, prepares materials for courier pickup, and delivery and pick-up of materials in the medical campus.
• Maintains established departmental policies, procedures, and objectives, including the areas of quality assurance, safety, environmental affairs, and infection control.
• Returns consult materials to referring facility.
• Re-accessions cases and places orders in PowerPath.
• Schedules FNA procedures.
• Performs all other duties and responsibilities as directed.

Qualifications High School Diploma or GED required. Associate degree preferred. Knowledge and use of basic medical terminology. Experience in a healthcare or laboratory setting preferred. PowerPath, EPIC knowledge preferred, but not required. Basic knowledge of Microsoft Office application required. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs

• 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision•Far Constantly (67-100%) Vision•Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America)

EEO Statement:

The Brigham and Women’s Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857

• 282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.