RN – Clinic Nurse Call Center – Support Services Position Available In Jefferson, Alabama
Tallo's Job Summary: The Clinic Nurse/Call Center position at Avondale 720 Business Center in Birmingham, AL requires an Associate's degree in Nursing and one year of clinical nursing experience. Responsibilities include triaging phone calls, scheduling appointments, and making clinical decisions under physician direction. The role offers benefits like tuition assistance, paid time off, and a supportive work environment. UA Health Services Foundation is recruiting for this role.
Job Description
RN•Clinic Nurse Call Center•Support Services
Job ID:
16226
Facility:
Avondale 720 Business Center
Functional Area:
Nursing
Position Type:
Full Time
Relocation Provided:
No
Location:
Birmingham, AL
Department:
EXT-Support Services
Education Required:
Associates Degree
Experience Required:
Not Indicated
Position Description:
Work Schedule:
Full Time, Monday•Friday. Shifts May Vary
Work Location:
Avondale Business Center
•This position has the opportunity to be remote upon completion of probationary period
Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.
The Clinic Nurse/Call Center is responsible for provision and management of patient care in a clinical area for specific age and patient populations. The Clinic Nurse/Call Center delivers care to patients utilizing the nursing process of assessment, planning, intervention, implementation, and evaluation and works within codes of practice and professional guidelines. Clinic Nurse/Call Center is responsible for accurately and efficiently triaging the telephone calls that are received from patients, their caregiver, relatives and other members of the healthcare team. This involves prioritizing patients’ health problems according to their urgency, educating/advising patients, scheduling appointments and making safe, effective clinical decisions under the direction of the patients’ physician.
Position Requirements:
EDUCATION AND EXPERIENCE
Associate’s degree in Nursing and one (1) year of clinical nursing experience required. Work experience may not substitute for education requirement.
LICENSE, CERTIFICATION AND/OR REGISTRATION
Currently licensed or eligible to be licensed as a Registered Nurse (RN) by the Alabama Board of Nursing required. Current Cardiopulmonary Resuscitation (CPR) certification required or must be obtained within thirty (30) days.
TRAITS & SKILLS
Must be self-directed / self-motivated; must have good communication and interpersonal skills.
Must be able to:
(1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strives to satisfy the customer’s perceived needs.
UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
