Nurse Care Management Position Available In Pulaski, Arkansas

Nurse Care Management Consociate Health – 5.0

Little Rock, AR Job Details Full-time Estimated:

$62.8K – $79.4K a year 2 days ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance Qualifications Microsoft Word Nursing Microsoft Excel Microsoft Outlook Management RN License Bachelor of Science Microsoft Office Bachelor’s degree Bachelor of Science in Nursing Senior level Associate’s degree Leadership Communication skills

Full Job Description Job Description:

Consociate Health, a leading Third-Party Administrator, offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, and creates continuous learning and embraces the ideas and diversity of others. As part of our Mission to make Healthcare more accessible and affordable for our clients through innovation solutions and expert consultation, we value the inherent qualities that are foremost in our Mission, Vision, Values- Compassion, Humility and Impact, which allow us all to create authentic relationships with our team and our clients.

POSITION SUMMARY

The Nurse Care Management position oversees the operations and performance of the nursing team, specifically managing the roles of Nurse Care Coordinator, Nurse Care Managers for Advanced Care Programs. This position is crucial in ensuring that patients receive high-quality care while maintaining ethical standards and compliance with program guidelines.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Leadership and Management:

o Provide leadership and direction to nursing staff, ensuring alignment with organizational goals and standards. o Monitor staff performance, provide feedback and facilitate professional development opportunities. o Conduct regular team meetings to discuss program updates, best practices and any challenges faced by staff.

Oversight:

o Ensure that all patient care activities comply with ethical standards and regulatory requirements. o Support nurse managers in assessing patient eligibility for programs and coordinating care management. o Oversee the collection and analysis of data necessary for program enrollment, reporting and performance improvement.

Collaboration and Communication:

o Act as a liaison between Centers of Excellence (COE) facilities, care managers and other stakeholders to ensure seamless patient care. o Foster positive relationships with external vendors and providers to enhance service delivery and patient satisfaction. o Communicate effectively with patients and their families, providing education and support related to treatment plans and program policies.

Administrative Duties:

o Review and approve coverage checks, claims inquiries and other administrative tasks related to patient care. o Participate in organizational meetings and contribute to strategic planning and resource allocation. o Identify issues and implement solutions to enhance operational efficiency and patient outcomes.

GENERAL EXPECTATIONS

Present a positive image of Consociate Health at all times. Provide and promote the delivery of services with a prevailing attitude of respect and recognition of the personal worth and dignity of every individual whether they are a customer or co-worker. Communicate in a clear and concise manner, while also demonstrating receptivity through active listening. Identify and perform work that has not been specifically assigned, as needed. Continuously seek opportunities for improvement and suggest ways in which procedures/systems may be modified to accomplish tasks/goal efficiently and effectively. Demonstrate a teamwork philosophy by working cooperatively with others. Attend required in-service and staff meetings. Seek other educational opportunities directly related to this position. Preserve the confidentiality of all business-sensitive information, including but not limited to that of insured groups and individuals, employees and applicants. Adhere to established safety standards and utilizes proper techniques to avoid work-related injuries.

Experience and Skills:

SERVICE EXPECTATIONS

Greet all people in a prompt and courteous manner. Communicate in a warm and courteous manner, making eye contact and speaking in a tone of voice that matches words. Ask customers what they need and strive to exceed their expectations. Offer and provide assistance whether or not the request falls within your specific job duties. Respond to customer requests in a timely manner consistent with Consociate Health’s standards and best practices, return calls promptly and keep them informed of delays before they ask. Make decisions based on customer needs, opinions, complaints or suggestions. Take appropriate steps to resolve problems to the customer’s satisfaction. Ask customers for their opinions, accepting criticism as an opportunity to improve service. Seek opportunities, provide value-added services, and eliminate tasks that do not serve our customer. Remain aware of products and services provided by Consociate Health. Project a positive, professional image when working.

KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS

Associate or Bachelor of Science in Nursing required. Current, unencumbered RN license required. Minimum of 3 years of clinical nursing experience with at least 1 year in a leadership or management role preferred. Case Management certification (must be obtained within 2 years of hire). Basic proficiency in Microsoft Office (Word, Excel, Teams, Outlook). Strong organizational, communication and interpersonal skills.

BENEFITS

Paid time off Paid Holidays Medical, Dental and Vision Insurance Basic Group Life, Short Term and Long Term Disability Voluntary Life, Critical Illness and Accident Coverage 401

K Plan:

Employees are immediately eligible with a 2% automatic enrollment. Consociate matches up to 4% of an employees’ annual salary.

From:

Consociate Health