International Nurse Case Manager Position Available In Seminole, Florida

International Nurse Case Manager Falck Global Assistance – 4.0

Lake Mary, FL Job Details Full-time Estimated:

$62K – $76.4K a year 7 hours ago Qualifications Microsoft Powerpoint Bilingual Microsoft Word Spanish Microsoft Excel RN License Customer service Triage Mid-level ICU experience Case management Emergency room experience Medical terminology Communication skills Time management Full Job Description International Nurse Case Manager – Hybrid position We are growing and expanding our medical team and are actively recruiting an experienced RN to join our team. This is a fantastic opportunity to use your critical thinking skills and problem-solving skills to triage patients both domestically and internationally. This is an excellent steppingstone for any nurse who wants to step away from the bedside and switch gears to case management. Falck Global Assistance is a business unit Falck Group – a company headquartered in Copenhagen, Denmark. Our services are used by numerous companies in various business sectors to deliver end-to-end medical and security care. Falck Global Assistance ensures that our customers are always in safe hands, wherever and whenever they travel 24 hours a day, 365 days a year. The RN will be responsible for providing a myriad of medical support services to internal and external members / clients, assist with the supervision of medical case management, the development of medical and case management knowledge of the Assistance Coordinators (AC), and the handling of medical transportation cases.

Key Job Responsibilities:

Field calls from members who request medical triage to determine the appropriate level of care for their symptoms. Contact medical personnel and facilities involved in the care of members to gather information on members’ medical condition. Work closely with Assistance Coordinators “AC” to ensure timely and appropriate coordination of patient medical care and transportation. Participate in Quality Management Review (QMR) meetings. Serve as a liaison with Client’s pre-cert, utilization review and / or medical department relaying medical updates and sharing expertise for care necessary for their members. Serve as a point person for transports as a link to the AC’s ensuring that the transport arrangements meet medical requirements of the member. Assist with transports during hours when transport coordinators are not available. Assist with medical translations, medical report interpretation, claims review and coverage decisions. Conduct basic internal awareness sessions for staff on basic medical terminology, how to recognize a potential evacuation, medical transports, etc. Oversee the quality of medical information submitted to external clients. Maintain current knowledge base and updated medical knowledge. Document all applicable information into appropriate charting systems.

Minimum Qualifications:

Graduate of an accredited school of nursing from any US state. Minimum of 3+ years’ experience in an emergency department or ICU plus 1 year of medical case management (preferred). Compact and unrestricted Nursing License is essential. Availability for shift rotation (day, night, weekend) is essential. Weekend and Holiday coverage is required.

Position Competences:

Excellent oral and written communication Must be proficient and comfortable utilizing computers Bilingual is a plus – Spanish Knowledge of medical terminology Sound judgement Global geography knowledge helpful Possess a professional demeanor and demonstrate superior customer service skills Excellent organizational and time management skills Ability to work independently and think critically and creatively about how to overcome obstacles presenting in cases Is empathic, patient and service-minded Team player Able to stay calm in stressful situations Ability to manage and triage multiple tasks Able to work comfortably and quickly with typical office software including Microsoft Word, Excel, and PowerPoint We offer competitive salary and an excellent benefits package. Falck Global Assistance is an Equal Opportunity Employer and supports diversity in the workplace.