Per Diem – RN, Triage Position Available In [Unknown county], Florida

Per Diem

• RN, Triage page is loaded
  Per Diem
• RN, Triage
  locations
  Remote
• Florida
  time type
  Part time
  posted on
  Posted 3 Days Ago
  job requisition id
  R258951
  It’s inspiring to work with apany w people truly BELIEVE in what they’re doing!

When you be part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’remitted to providing outstanding patient care and a high level of customer service in ourmunities every day. Our employees make all the difference in our success!
The RN, Triage provides telephonic support to patients and families. The RN, Triage will establish and maintain positive relationships with team members, patients/families and referral resources.

Qualifications:

Current Florida or multi-state license to practice as an RN, and ability to for/obtain multi-state RN license within 30 days of hire, if not already a holder of a multi-state license. Florida license as RN, current active single-state out-of-state nurse license, or current active multistatepact nurse license multi-state license to practice as a registered nurse.
Ability to for/obtain license to practice as an RN in Washington D.C. within 30 days of hire.
Minimum of one (1) year nursing experience; hospice or hospital experience preferred
Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
Ability to effectivelymunicate in English (verbal and written); bi-lingual in Spanish preferred
Intermittent Driver

• Valid driver’s license and automobile insurance per Company policy
  Reliable transportation to meet patients’ needs
  Excellent critical decision making and problem-solving skills
  Excellent clinical and assessment skills
  Ability to use equipment with visual and auditory mechanisms
  Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines
  Ability to effectively handle stressful situations professionally and calmly with exceptional customer service
  Strong patient service skills
  Information seeking / probing skills
  Accurate knowledge transfer
  Listening, understanding, and responding
  Able to navigate in a fast-paced environment utilizing interpersonal skills to maximize caller reassurance and patient visits
  Ability to work in a cooperative team environment Able to exhibit a sense of urgency in daily work activities
  Skilled inputer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills
  Available to work shifts to amodate extended hours of operation as scheduled
  Ability to perform sedentary work with frequent interruptions
  Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
  Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable amodations

Competencies:

Satisfactorilypletepetency requirements for this position.
Responsibilities of all employees:
Represent the Company professionally at all times through care delivered and/or services provided to all clients.
Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse.
Comply with Company policies, procedures and standard practices.
Observe the Company’s health, safety and security practices.
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
Use resources in a fiscally responsible manner.
Promote the Company through participation inmunity and professionalanizations.
Participate proactively in improving performance at theanizational, departmental and individual levels.
Improve own professional knowledge and skill level.
Advance electronic media skills.
Support Company research and educational activities. expertise with coworkers both formally and informally.
Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

Triages after-hours phone calls and ensures that callers’ needs are met efficiently using excellent customer service skills.
Provides telephone advice and education for patient needs.
Responsible for the timely, courteous, and effective handling of all telephone inquiries related to Chapters Health System’s services. Positively promotes and clearly explains benefits of Chapters Health System’s services. Clients include current and prospective patients, friends, or family members, Powers of Attorney, care providers, physicians, nursing staff, nursing homes and Assisted Living Facilities (ALFs), hospital staff, and others, as appropriate. Gathers necessary information and required documentation from appropriate sources to ensureplete, current, and accurate documentation of patient information and data.
Accurately enters data into information tracking systems, including entering and tracking patient referral file in electronic medical record (EMR).
Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested. Assists the patient and family to achieve the desiredfort levels.
Utilizes appropriate support/expert resources or personnel to resolveplex or difficult situations.
Documents patient/family contact information in the EMR andmunicates with the Interdisciplinary Group (IDG).
Triage RN’s who experience technical issues not caused by thepany equipment or network (i.e. offsite power outage, personal internet outage) are required to report the situation to leadership immediately, and have 30 minutes to resolve the technical issue. If the issue cannot be resolved in 30 minutes, RN may be required to report to a IPU or Resource Center based on leadership direction.
During times of emergencies (i.e. Hurricanes, etc.), the Triage RN may be required to report to work at a location designated by thepany, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency.
Performs other duties as assigned.
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-goingpliance with the Drug-Free Workplace Policy. About Us
Choices. Education. Guidance.
As a progressive leader and premier healthanization, Chapters Health System is dedicated to delivering innovative care throughout chronic illness progression and beyond.
Since 1983 as amunity-based, not-for-profitanization, Chapters Health has provided choices, education and guidance through its managed affiliates: Capital Caring Health, Chapters Health Foundation, Chapters Health Hospice, Chapters Health Pharmacy, Chapters Health Staffing, Cornerstone Hospice & Palliative Care, Good Shepherd Hospice, Hope Healthcare, Hospice of Okeechobee, HPH Hospice and LifePath Hospice. Chapters Health offers services throughout the Southeast and Mid-Atlantic regions of the country to improve the patient/family experience well in advance of end-of-life needs.
Chapters Health and its affiliates are licensed in Alachua, Arlington, Bradford, Charlotte, Cherokee, Citrus, Cobb, Collier, Columbia, District of Columbia (all eight wards), Dixie, Fairfax, Fauquier, Fayette, Forsyth, Fulton, Gilchrist, Glades, Gwinnett, Hall, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Howard, Lafayette, Lake, Lee, Levy, Loudoun, Marion, Martin, Miami-Dade, Monroe, Montgomery, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Prince Ge’s, Prince William, Putnam, St. Lucie, Sumter, Suwannee and Union counties.