Prov Rel Hospital Liaison/RN Position Available In Penobscot, Maine
Tallo's Job Summary: The Provider Relations Hospital Liaison/RN at Northern Light Health in Bangor, Maine, is a full-time position with 40 hours per week. Responsibilities include coordinating education on organization services, supporting admissions, assisting patients and families in selecting home care and hospice options, and building brand awareness. The role also involves developing relationships with referral sources, documenting opportunities generated, and resolving customer issues with professionalism. A valid driver's license and reliable transportation are necessary for this role.
Job Description
Prov Rel Hospital Liaison/RN at Northern Light Health in
Bangor, Maine, United States Job Description Northern Light Home Care and Hospice Department:
Business Development Position is located:
Northern Light Eastern Maine Medical Center Work Type:
Full Time Hours Per Week:
40.00
Work Schedule:
8:00 AM to 5:00
PM Summary:
The Provider Relations Hospital Liaison/RN acts as part of the business development team representing Home Care & Hospice providing services to physicians, discharge planners, care managers, and other potential referral sources. The incumbent initiates communication through on-site interactions at the hospital. The Provider Relations Hospital Liaison/RN coordinates education on organization services, supports admissions, helps family and patients learn about home care and hospice options, and supports the referral process.
Responsibilities:
+ Assists patients and caregivers with navigating the selection of, and admission to, Northern Light Home Care & Hospice. + Coordinates with the patient’s hospital care team to facilitate the smoothest possible transition of care. + Has strong knowledge of, and promotes all Home Care & Hospice programs, with responsibility for increasing market share, achieving targets and developing productive relationships with all. + Documents opportunities generated from referral source relationships. + Works with leader to develop and implement strategies to manage the customer base. + Provides potential customers with supporting and educational information regarding services while developing a rapport with both current and potential customers. + Makes a targeted number of cold calls and appointments per day along with performing any follow up activity on the customer’s behalf which meets the needs of the customer. + Builds Home Care & Hospice’s brand awareness. + Works directly with patients and families to enroll in hospice services. + Demonstrates understanding of customers’ needs and positions Home Care & Hospice services to best meet their needs, demonstrating how Home Care & Hospice adds value. + Exhibits superior active listening skills and demonstrates strong problem-solving skills. + Resolves customer issues and concerns with urgency and calm professionalism. + Displays a confident presence and professionalism in all situations. + Other Duties.
Other Information:
+ Valid driver’s license with reliable transportation and agency required auto liability insurance. Must be able to drive within assigned region as directed. Statewide travel may be required based on position. Competencies
