Case Manager-Float position Position Available In Durham, North Carolina

Job Description:

At Duke Health, we’re driven by a commitment to compassionatecare that changes the lives of patients, their loved ones, and thegreater community. No matter where your talents lie, join us anddiscover how we can advance health together.

• About Duke RegionalHospital
• Pursue your passion for caring with Duke RegionalHospital in Durham, North Carolina, which ranks as the number fourhospital in the Raleigh-Durham, North Carolina area, accordingtoU.

S. News and World Report for 2023-2024. Duke Regional Hospital isthe second largest of Duke Health’s three hospitals and offers acomprehensive range of medical, surgical, and diagnostic services,including orthopedics, weight-loss surgery, women’s services, andheart and vascular services.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnetorganization Nurses from each hospital are consistentlyrecognized each yearas North Carolina’s Great 100 Nurses.

Duke University Health System was awarded the American Board ofNursing Specialties Award for Nursing Certification Advocacy forbeing strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses

Quality of Life:

Living in the Triangle! Relocation Assistance (based on eligibility)

• ExternalCandidates eligible for a $10,000.00 Commitment Bonus paid over 2years.
• Occ SummaryManage a designated caseload to coordinate andcomplete timely assessment, planning, implementation and evaluationof discharge plans and care transitions across the continuum ofcare. Ensure optimum utilization of the patient’s and the HealthSystem’s resources and perform these duties within the requirementsof CMS and other external review agencies.
• Work Performed Monitor daily census and assignment to assure all patients areassessed.
• Perform other related duties incidental to the work describedherein.

Case management needs including care coordination/transitionand discharge planning, consultations, advocacy, education.

Maintain effective communication with health care team membersrelated to assessment findings, discharge planning needs andprovider orders needed to arrange Homecare, Durable MedicalEquipment, Transportation, Skilled Nursing or Acute Rehab Facilityplacement, Substance Abuse Treatment and outpatient follow-up. Maintain working knowledge of specific benefits andreimbursement guidelines, the discharge planning process andapplicable federal, state and local regulations. Provide education and guidance on these topics to providers,patients and families as needed. Work with Utilization Management partners to provideinformation and feedback that will enhance negotiations and denialprevention with payers. Maintain timely documentation of assessment findings, dischargearrangements and actions taken according to departmentalguidelines; prepare reports and maintain records as requestedand/or required. Participate in Quality Assurance/Performance Improvement (QAPI)activities as requested. Job responsibilities may include site specific duties,weekend/holiday or after hours coverage as designated at eachentity. Develop and maintain positive working relationships withcustomers internal and external to Duke Health System.

• Knowledge,Skills and AbilitiesAbility to work effectively in a self-directedrole Ability to multi-task, capable of daily problem-solvingcomplex issues Excellent written and verbal skills Basic computerskills necessary
• Level CharacteristicsN/A
• MinimumQualificationsEducationBSN or MSW required
• Experience3 years ofrelevant experience
• Degrees, Licensures, CertificationsRequiresCase Management Certification (ACM, CCM or ANCC) within 3 years ofhire. MSW or BSN required. If BSN must have current or compact RNlicensure in state of NC.

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CASE MANAGER

Job Level:

G2

• Duke is an Affirmative Action/Equal OpportunityEmployer committed to providing employment opportunity withoutregard to an individual’s age, color, disability, gender, genderexpression, gender identity, genetic information, national origin,race, religion, sex, sexual orientation, or veteran status.
• Dukeaspires to create a community built on collaboration, innovation,creativity, and belonging.

Our collective success depends on therobust exchange of ideas-an exchange that is best when the richdiversity of our perspectives, backgrounds, and experiencesflourishes. To achieve this exchange, it is essential that allmembers of the community feel secure and welcome, that thecontributions of all individuals are respected, and that all voicesare heard. All members of our community have a responsibility touphold these values.

• Essential Physical Job Functions:

  Certainjobs at Duke University and Duke University Health System mayinclude essential job functions that require specific physicaland/or mental abilities. Additional information and provision forrequests for reasonable accommodation will be provided by eachhiring department.

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