Telephone Nurse Triage, Endocrinology Position Available In Guilford, North Carolina

Telephone Nurse Triage, Endocrinology
High Point, NC, United States

Job ID:

156270

Job Family:

Nursing

Status:

Full Time

Shift:

Day

Job Type:

Regular

Department Name:

34511072532352-Endocrinology
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Overview

Job Summary:

Independently plans and provides professional nursing care for patients within a specific population and in accordance with the medical and nursing plans of care and established policies and procedures. Delivers, manages, and coordinates care and services via telmunications technology within the domain of Ambulatory Care Nursing. Provides nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing. Directs and leads other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with nursing standards of care and practice.

What We Offer:

Day 1

Health Coverage:

Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.

Parental Benefits:

Six weeks paid birthing-mother maternity leave & four weeks paid parental leave for non-birthing parents.

Retirement:

Up to 7% employer-paid retirement contributions

Education Reimbursement:

We invest in your professional growth, offering up to $2,500 per year towards a bachelor’s degree and up to $5,000 per year towards a graduate degree.

Education/Experience:

Graduation from an accredited School of Nursing with two years of acute care experience required. Prefer acute care experience within the last 10 years. Previous experience in Telephone Triage and with Health Insurance and Managed Care concepts preferred.

Licenses/Certifications:

Current license as a Registered Nurse (RN) in the State of North Carolina Basic Cardiac Life Support (BCLS) certification required

Essential Functions:

Provides patient/family centered care, acting as partner and adviser assists and supports patients and families to manage optimally their health care, respecting their culture and values, individual needs, health goals and treatment preferences. Applies critical reasoning and astute clinical judgment in order to expedite appropriate care and treatment, especially given that the patient may present withplex problems or potentially life threatening conditions that the nurse will assess through use of telmunication technologies i.e. telephone, fax, email, internet, or patient portal technology. Ensures proper scheduling and follow up on test results for providers. Uses active listening skills, approved protocols, and evidence based practice in explaining test results and medications to patients.
Applies the provisions of the American Nurses Association Code of Ethics for Nurses to professional obligations and for the patients entrusted to their care. Participates in own professional development by maintaining requiredpetencies, identifying learning needs and seeking appropriate assistance or educational offerings. Focuses on patient safety and the quality of nursing care by ing appropriate nursing interventions, such as identifying and clarifying patient needs, conducting health education, promoting patient advocacy, coordinating nursing and other health services, assisting the patient to navigate the health care system, and evaluating patient oues. Maintains knowledge of care teams for coordination of patient care, self-management, population management andmunication skill. Adapts personalmunication style to meet the needs of the patient in diverse personal, professional, cultural, and socio-economic backgrounds. Demonstrates exceptional assessment, critical thinking, and customer service skills. Performs other related duties incidental to the work described in.

SKILLS/QUALIFICATIONS

Ability to assess nursing needs of acute and chronically ill patients through technology methods Ability to seek out resources independently and work collaboratively Ability to establish and maintain effective working relationships Ability tomunicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
Ability to teach patients and families in accordance with the nursing plan of care Ability to use theputer and learn new software programs Ability to document andmunicate pertinent information usingputer and/or paper documentation tools