Triage RN – Atrium Telehealth Call Center Mint Hill FT Nights Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The Triage RN position at Atrium Telehealth Call Center in Mint Hill offers full-time night shifts, 36 hours per week, requiring the candidate to live within 50 miles of Mint Hill. Responsibilities include providing comprehensive nursing care through telephone triage protocols, collaborating with patients for clinical solutions, and participating in team conferences. The role demands critical thinking skills, adaptability, and the ability to lift 25 pounds, with a current RN license in North Carolina and BLS certification required.
Job Description
Triage RN – Atrium Telehealth Call Center Mint Hill FT Nights 3.7 3.7 out of 5 stars 11304 Hawthorne Drive, Mint Hill, NC 28227 Overview Nights, 36 hours a week. Must live within 50 miles of Mint Hill Job Summary Assesses and directs comprehensive nursing care using telephone triage protocols. Provides and assesses effectiveness of patient family education initiatives. Essential Functions Performs telephone triage with diverse patient population. Assesses needed care and collaborates with patients, and others, to provide clinical solutions. Provides comprehensive nursing assessment in an untraditional nursing environment. Actively participates in team conferences and helps assess patient education needs. Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening. Notifies designated leadership of operational concerns. Physical Requirements Work requires long periods of sitting and utilizing a telephone headset. Work requires walking, standing, lifting, reaching, stooping, bending, pushing and pulling. Must be able to lift 25 pounds. Must speak English and adapt to fit the patient audience while conveying information. Intact sense of sight, hearing, smell, and touch. Good finger dexterity. Critical thinking skills and ability to concentrate in a fast-paced environment with numerous interruptions. Must be able to respond quickly to changes in patient or call center conditions. Education, Experience and Certifications Graduate from an accredited School of Nursing required. BSN preferred. Current license to practice as a Registered Nurse in the state of North Carolina required. Must apply for and maintain a South Carolina Registered Nurse license and any other Registered Nurse licenses from states that new clients may reside in. Experience in telephone triage, pediatrics and ED triage is desired. BLS required per policy guidelines.
