? 15h Left: Triage Nurse Position Available In Suffolk, New York

Job Description:

Company Overview:

Upward Health is an in-home, multidisciplinarymedical group providing 24/7 whole-person care. Our clinical teamtreats physical, behavioral, and social health needs when and wherea patient needs help. Everyone on our team from our doctors,nurses, and Care Specialists to our HR, Technology, and BusinessServices staff are driven by a desire to improve the lives of ourpatients. We are able to treat a wide range of needs

• everythingfrom addressing poorly controlled blood sugar to combatting anxietyto accessing medically tailored meals
• because we know that healthrequires care for the whole person.

It’s no wonder 98% of patientsreport being fully satisfied with Upward Health!

Job Title & RoleDescription:

The Triage Nurse will serve in a direct care andpatient advocacy role and will ensure interdisciplinary care isoptimized toward targeted outcomes. By collaborating with theClinical Operations team to assess, plan, implement, coordinate,monitor, and evaluate services and outcomes to maximize thepatient’s health. The Triage will ensure the safe and effectivetransition of care for patients discharging from the emergencydepartment. Through telephonic-based outreach, the Triage Nursewill contact the patient or caregiver within 48 hours of dischargeto conduct a comprehensive discharge assessment, conduct medicationreconciliation, provide patient or caregiver education, supportpost-discharge order fulfillment (i.e., Durable Medical Equipment,Home Health Care, etc.), assess for any potential barriers to asuccessful transition to home, and evaluate for additional careplanning needs. Additionally, the Triage Nurse will confirm thepatient has a provider appointment within 7-14 days of discharge,or sooner, depending on the post-discharge needs of the patient.

Real-time clinical triage will be conducted either telephonicallyfrom a patient directly calling UpwardHealth for clinical care, afield staff member reaching out for escalation needs, or asystematic alert based on documentation entered in the systemrequiring review and triage. For Remote Patient Monitoring (RPM)alerts, the Triage Nurse will take immediate action for abnormal orout-of-range patient results.

Skills Required:

• Computer literacyand ability to effectively communicate within the businessstructure
• Experience with completing real-time documentation inEHR and/or Care Management systems
• Unrestricted registerednursing license in the state(s) of care management activities aminimum requirement

Key Behaviors:

Effective Communication:

• Clearly and compassionately communicating with patients and theirfamilies to gather information and explain processes.

Calm UnderPressure:

• Maintaining composure in high-stress situations andmanaging multiple patient needs simultaneously.

Active Listening:

• Paying close attention to patients’ concerns to accurately assesstheir conditions.

Empathy:

• Demonstrating understanding andcompassion for patients’ experiences and emotions.

TeamCollaboration:

• Working effectively with other healthcareprofessionals to ensure seamless patient care.

Competencies:

Clinical Assessment Skills:

• Strong ability to evaluate patientsymptoms and vital signs quickly and accurately. Critical Thinking
• Using sound judgment to prioritize patient needs based onseverity and urgency.

Knowledge of Medical Protocols:

• Familiaritywith triage guidelines and protocols specific to the healthcaresetting.

Decision-Making:

• Making quick and informed decisionsregarding patient prioritization and the need for immediateintervention.

Technology Proficiency:

• Competence in usingelectronic health records and triage software to documentassessments and track patient information.

Knowledge of CommunityResources:

• Understanding available resources for referrals andsupport services outside the immediate healthcare setting.

UpwardHealth is proud to be an equal opportunity employer. We arecommitted to attracting, retaining, and maximizing the performanceof a diverse and inclusive workforce. This job description is ageneral outline of duties performed and is not to be misconstruedas encompassing all duties performed within the position.

Compensation details: 80000-85000 Yearly SalaryPIa8a8b1296e7e-37156-37322299