Intake Coordinator Position Available In Lauderdale, Alabama

Intake Coordinator 3.3 3.3 out of 5 stars Florence, AL 35630 Make a Difference with Remedy Behavioral Health At Remedy Behavioral Health, we believe in compassionate, individualized care rooted in a whole-person approach. We’re currently seeking a detail-oriented and experienced Intake Coordinator to join our team and support the essential first step in connecting patients to the care they need. If you’re organized, proactive, and thrive in a fast-paced healthcare environment—especially one involving long-term care settings like nursing homes or assisted living —this role is for you. About the Role As our Intake Coordinator, you’ll manage the intake process for patients referred from long-term care and outpatient facilities. You’ll verify insurance, enter data into our EMR system, coordinate authorizations, and communicate with both internal teams and external partners to ensure a smooth transition for each patient. Key Responsibilities Accurately enter patient demographics and insurance details into the EMR system Verify insurance benefits, secure prior authorizations, and confirm eligibility Communicate with referral sources, insurance companies, and providers Coordinate intake appointments and track referral progress Ensure full HIPAA and regulatory compliance throughout the intake process Provide compassionate support to patients and families Utilize Microsoft Excel and Teams to manage information and internal communication Collaborate with the clinical team and suggest process improvements Maintain confidentiality and manage sensitive health information with discretion Perform other administrative duties as assigned What We’re Looking For 2+ years of experience in insurance verification or intake for long-term care, assisted living, nursing homes, or outpatient behavioral health Familiarity with verifying coverage for Medicare, Medicaid, and commercial insurance plans Proficiency in Microsoft Excel and Teams Strong attention to detail and organizational skills Ability to work independently and meet deadlines Excellent communication, customer service, and problem-solving skills Compassionate, patient-focused attitude and a passion for healthcare Why Join Remedy? Be part of a mission-driven team that’s transforming lives through mental health care Work in a collaborative, supportive environment Gain valuable experience in behavioral healthcare coordination Play a meaningful role in helping patients access the care they need Apply today to join a team that values compassion, communication, and excellence in behavioral health. We’re excited to meet you!

Job Type:

Full-time Expected hours: No more than 40 per week

Benefits:

401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance

Medical Specialty:

Psychiatry Schedule:

Day shift Monday to Friday No nights No weekends

Work Location:

In person