Patient Access Representative II, Rehab Contact Center, Southbank Plaza Position Available In Duval, Florida

Patient Access Representative II, Rehab Contact Center, Southbank Plaza Baptist Health – 3.5

Jacksonville, FL Job Details Full-time Estimated:

$33.5K – $41.7K a year 1 day ago Qualifications Customer service CHAA Mid-level High school diploma or GED 1 year Associate’s degree Communication skills Full Job Description Job Summary Up to $1,000 Sign-On Bonus Baptist Medical Center is currently hiring for a Full-Time Days Referrals Coordinator to join our Rehab Contact Center Department at our Southbank Plaza location here in the Jacksonville, FL area.

Shift Details:

Monday through Friday, Day shift The Referral Coordinator will be interacting with staff, patients, internal departments, physician practices, and insurance companies to obtain maximum reimbursement. The employee will be responsible for insurance eligibility and obtaining authorizations for BPC, BPE, Baptist Speciality Offices and Imaging. The expectation is to have completed around 30-50 authorizations in a day. The ideal candidate will have excellent communication and customer service skills. The candidate must be able to accurately complete verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carrier. Patients should be registered in a timely, accurate, and professional manner which reflects the core values of Baptist Health. As a Referrals Coordinator, you will be responsible for: Providing referral assistance to physicians, patients, and insurance companies. Scheduling appointments, obtain authorizations, and collect patient responsibilities at the time of scheduling. This Referral Coordinator will be located at Southbank Plaza. If you are interested in this Full-Time Days opportunity, please apply now! Status Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Associate’s Degree License and Certification Certified Healthcare Access Associate (CHAA) Preferred Experience 1-2 years Customer Service Experience Required 1-2 years Insurance Experience Required 1-2 years Healthcare Experience Required