Health Coverage Liason Position Available In Hillsborough, Florida

Health Coverage Liason Top Healthcare LLC Tampa, FL Job Details Full-time $57,038.51 – $86,648.53 a year 9 hours ago Benefits Health insurance Dental insurance Vision insurance Life insurance Qualifications Bilingual Multilingual Customer service Medical office experience English Patient interaction Phone etiquette Medical terminology Communication skills Entry level Full Job Description Job Summary The Health Coverage Liaison plays a crucial role in facilitating communication between patients and healthcare providers regarding health coverage options. This position requires a strong focus on customer service, ensuring that patients understand their benefits and coverage while navigating the complexities of medical terminology. The ideal candidate will possess excellent communication skills, both in English and potentially other languages, to effectively assist a diverse patient population. Responsibilities Serve as the primary point of contact for patients seeking information about their health coverage options. Communicate clearly and effectively with patients to explain benefits, eligibility, and coverage details. Utilize medical terminology to assist patients in understanding their healthcare needs and options. Analyze patient information to provide tailored guidance on health coverage. Maintain accurate records of patient interactions and inquiries using computerized systems. Demonstrate exceptional phone etiquette while handling incoming calls from patients and healthcare providers. Collaborate with medical office staff to ensure seamless communication and service delivery. Address patient concerns promptly and professionally, ensuring a high level of customer satisfaction. Qualifications Strong customer service skills with a focus on patient interaction. Proficiency in English; bilingual or multilingual abilities are highly desirable. Familiarity with medical terminology is preferred to facilitate effective communication. Previous experience in a medical office setting is an advantage. Ability to analyze information and provide clear guidance based on patient needs. Excellent verbal communication skills with an emphasis on phone etiquette. Proficient in using computerized systems for record keeping and data management. This position is essential for enhancing patient experiences and ensuring they receive the necessary support regarding their health coverage.

Job Type:

Full-time Pay:

$57,038.51 – $86,648.53 per year

Benefits:

Dental insurance Health insurance Life insurance Vision insurance

Schedule:

8 hour shift Ability to

Commute:

Tampa, FL 33634 (Required) Ability to

Relocate:

Tampa, FL 33634: Relocate before starting work (Required)

Work Location:

In person