CSR Sleep Tech Position Available In Leon, Florida

CSR Sleep Tech Capital Medical and Surgical, Inc. – 3.5

Tallahassee, FL Job Details Full-time Estimated:

$33.6K – $39.9K a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Bilingual Spanish Medicare DME Customer service Intake English Mid-level Administrative experience Home health Office experience Full Job Description Job Description Seeking dynamic talented candidates to join our fast growing DME team! We have an immediate opening for a full time Customer Service Representative. Candidate must have prior customer service experience, especially in CPAP/BiPAP set-up, compliance and re-supply procedures , be able to navigate between multiple programs, multi-task on the computer and answer phones.

Responsibilities:

Processing all new Durable medical equipment (DME) orders by ensuring all the appropriate documentation and records are received Daily communication with physician offices, hospital case managers, office administrative staff, respiratory therapists and company marketing representatives Calling and scheduling patients for setup of Durable Medical Equipment (DME) including CPAP and supplies Setting up CPAP and BiPAP Calling and verifying patient insurance benefits through Availity and other insurance sites Requesting authorizations for DME from different commercial insurance companies

Requirements:

Customer service experience in an office/administrative environment Experience in Medicare and commercial insurance benefit verification Knowledge of Medicare coverage criteria of DME and home health, preferred Brightree experience, preferred High level of comfort on the phone Ability to multi-task and maintain a high level of accuracy Experience in DME/home health intake, preferred Experience in setting up CPAP and BiPAP, preferred Experience in CMN Renewals and Re-Authorizations Experience with computers Friendly/outgoing personality and a passion for helping people Preference given to bilingual “English/Spanish”

Job Type:

Full-time Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

Monday to

Friday Work Location:

In person