Front Desk Clerk (Bilingual-Spanish) Position Available In Miami-Dade, Florida

Front Desk Clerk (Bilingual-Spanish) Advocate Program, Inc – 3.0 Miami, FL Job Details Full-time $15 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Bilingual Spanish Customer service English High school diploma or GED Cash register Computer skills Communication skills Entry level Full Job Description Company Overview Advocate Program, Inc. is a multi-faceted community agency whose mission is to facilitate social change and enhance public safety through leadership, research, education, supervision, and services, utilizing best and evidence-based practices. The Advocate Program, Inc. is a private, not-for-profit, 501 c (3) justice agency that offers probation, diversion, community service, DUI and traffic programs, domestic violence programs, substance abuse and mental health evaluations and treatment to court-ordered individuals. It has expanded to work with juveniles and families in the juvenile justice field, families impacted by family conflict and violence, and homeless veterans and their families.

Responsibilities:

Screen incoming clients to determine their needs Provide proper paperwork to new and/or re-enrolled clients Enter clients information into the computer system Advise Counselors and Assessors of clients arrival and place clients name on log Answer phone and route calls appropriately. Maintain the “be back files” and “re-enroll files” and notify Data Processor when cases need to be revoked. Perform all functions associated with the D.U.I. school and program. Take payments and balance monies. Process out going mail. Administer drug testing as needed. Testifying may be required on (+) drug testing. Appear in court to testify as needed. Provide excellent customer service. Available to cover all operation positions at all locations as needed. Cover night and weekends when needed. Miscellaneous duties as determined by Operations Manager.

Requirements:

Bilingual (English / Spanish) required High School Diploma required. Computer skills, customer service experience and/or cashier experience a plus. Must possess excellent organizational and verbal communication skills.

Physical Demands & Working Conditions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The employee performs work in a normal office setting within a reasonable environment. While performing the duties of this job, the employee may be required to perform local and non-local travel.

Job Type:

Full-time Pay:

$15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Education:

High school or equivalent (Required)

Language:

Spanish (Required) Ability to

Commute:

Miami, FL 33125 (Required) Ability to

Relocate:

Miami, FL 33125: Relocate before starting work (Required)

Work Location:

In person