Patient Access Representative II Position Available In Miami-Dade, Florida

Patient Access Representative II University of Miami UHealth System North Miami, FL Job Details Full-time $18.81 – $25.47 an hour 6 hours ago Benefits Paid training 403(b) matching Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off On-the-job training Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount 403(b) Professional development assistance Bereavement leave Life insurance Retirement plan Qualifications Documentation review experience (1-2 years) ICD coding Customer service Administrative experience (1-2 years) HIPAA Mid-level Administrative experience ICD-9 Dental terminology Front desk experience (1-2 years) Data entry experience (1-2 years) Data entry Organizational skills Front desk Dental office experience Epic Documentation review Communication skills Full Job Description Job Overview The Patient Access Representative II plays a crucial role in ensuring a seamless experience for patients as they navigate the healthcare system. This position involves managing front desk operations, providing exceptional customer service, and utilizing medical and dental terminology to assist patients effectively. The ideal candidate will have experience in a medical or dental office setting and possess strong administrative skills. Duties Greet patients upon arrival and manage check-in procedures to ensure a welcoming environment. Schedule appointments and coordinate patient flow efficiently to minimize wait times. Collect and verify patient information, including insurance details, ensuring accuracy in the system. Handle phone inquiries professionally, providing information about services and assisting with appointment scheduling. Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and data integrity. Utilize dental software such as Dentrix for managing patient accounts and scheduling needs. Assist with administrative tasks such as filing, data entry, and maintaining cleanliness of the front desk area. Collaborate with clinical staff to ensure smooth transitions between administrative and clinical processes. Skills Proven experience in front desk operations within a medical or dental office setting. Strong customer service skills with a focus on patient satisfaction. Familiarity with dental terminology and ICD-9 coding is highly desirable. Proficient in using administrative software, particularly Dentrix or similar systems. Excellent organizational skills with the ability to multitask effectively in a fast-paced environment. Strong communication skills, both verbal and written, to interact professionally with patients and staff. Attention to detail to ensure accurate data entry and record management. This role is essential for maintaining high standards of patient care and operational efficiency within our healthcare facility. We are looking for a dedicated individual who is eager to contribute positively to our team while enhancing the patient experience.

Job Type:

Full-time Pay:

$18.81 – $25.47 per hour Expected hours: 40 – 45 per week

Benefits:

401(k) 401(k) matching 403(b) 403(b) matching Bereavement leave Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance On-the-job training Paid time off Paid training Parental leave Professional development assistance Retirement plan Tuition reimbursement Vision insurance

Medical Specialty:

Colorectal Surgery Hematology Hospital Medicine Infectious Disease Nuclear Medicine Oncology Otolaryngology Pain Medicine Physical & Rehabilitation Medicine Plastic Surgery Radiology Rheumatology Surgery Urology Schedule:

8 hour shift Afternoon shift Day shift Evening shift Holidays Monday to Friday Morning shift Night shift Weekends as needed

Work Location:

In person