Admissions Associate Position Available In Palm Beach, Florida

Invest in yourself with a rewarding career at Caron. Caron is one of the leading treatment centers in the US and recognized for high-quality, evidenced-based methods, and thought leadership in addiction medicine. In a culture that builds and sustains a trauma informed resilient staff at all levels of the organization and values personal and professional growth, our staff are mentored by some of the most respected experts in the field. We invest in our employees, providing financial plans, generous Paid Time Off programs, paid holidays, 401K employer match, tuition reimbursement, employee assistance programs, and benchmarking to ensure ongoing competitive compensation. Full Time employee benefits also include comprehensive medical, dental and vison benefit packages with wellness plan reduced insurance premiums and company-paid life and disability insurances. Apply today to begin a rewarding career with us. Position is full time with hours are full time Sunday – Thursday, 10:30-7pm. The position will be in person at our Delray Beach location. Starting rate for this position is $20.00/hr.

DUTIES AND RESPONSIBILITIES

Meets with patients and their families and ensures admission is completed by following checklists for accuracy while displaying empathy, dignity and respect to the patient and their families. Upon meeting with patients, ensures that accurate documentation is completed including demographic reportable data, HIPAA, financial and billing documents, referral documentation, etc. Responsible for all financial follow-up- treatment payment, pharmacy set up, labs, and any identified follow up Welcomes patients and families, utilizing customer service skills learned through internal and external trainings. Responsible for all admission, discharge, transfers for the Caron continuum in Sigmund and bed boards. Timely completion of weekly outcome surveys. Accurately identifies all key stakeholders, i.e., referrals, donors, alumni and reviews all information gathered during the phone assessment. Documents treatment plans, progress notes, treatment plan updates, case consultations, telephone calls and discharge summaries in patient records in accordance with Caron policies and procedures Communicates effectively with patients, family members, referents, and internal customers- coworkers, leadership, neighboring department. May be responsible for covering the receptionist desk, Cisco console, and pertinent operator duties as needed. May be designated as software specialist for the department and take on training, data management and integrity of the data by the department as needed. Including new Electronic Medical Record (EMR) rollout testing. This job description reflects the management’s assignment of essential functions. It does not prescribe or restrict the duties or tasks that may be required or assigned.

PHYSICAL REQUIREMENTS

The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate verbally and in written form for 85% of the workday Ability to sit for 90% of the workday Ability to type 85% of the workday Ability to walk the grounds to facilitate tours and physical job location will rotate. Ability to transfer luggage weighing up to 50 lbs. This is a safety sensitive position.

Office setting:

Maintaining professional workspace environment in shared locations

EDUCATION / EXPERIENCE QUALIFICATIONS

High school diploma or equivalent required One year of computer experience- Microsoft Outlook, Word, Excel, or similar software 1-year work experience in an office, preferably a healthcare setting Knowledge of drug & alcohol treatment or disease concept of addiction or 12 steps or knowledge of Al-anon helpful If in recovery, minimum of two years’ sobriety preferred.

KNOWLEDGE, SKILLS AND ABILITIES

Type 45 words per minute with 95% accuracy Knowledge of computer software systems and ability to use proficiently Customer service and detail oriented Ability to function independently Always maintain confidentiality and professionalism