Patient Access Representative I-Atlantis Dental Position Available In Palm Beach, Florida

Patient Access Representative I-Atlantis Dental Health Care District of Palm Beach County – 3.1

Palm Beach, FL Job Details Full-time Estimated:

$38.3K – $57.4K a year 1 day ago Qualifications Bilingual Spanish Writing skills Medical office experience BLS Certification ACLS Certification High school diploma or GED Driver’s License Entry level

Full Job Description General Statement of Job:

This position collects and completes data entry of demographic information for the purpose of registering, scheduling, checking in/out patients of the C. L. Brumback Dental Clinics.

Essential Functions:

Obtains and enters patient demographic information into EHR and registers patients with the highest possible proficiency. Obtains all proper signatures for patient consents. Schedules patients in the EHR including rescheduling patient no-shows. Verifies patients’ insurance benefits including primary care provider for any managed care plans. Ensures that all information is scanned into the patient account in the EHR in a timely manner including,but not limited to, patient’s photo ID and insurance card. Collects co-pays, coinsurance,slide/nominal fee and balance due from patients and/or guarantors at time of service. Reconciles cash/credit collections daily. Self-Audits cash change draw daily. Communicates with patients via patient facing pre-visit, pre-registration platform in the format of text messaging Attends and participates in department staff meetings Adheres and follows all departmental policies and procedures. Adheres to and Responds to All Emergency Codes as indicated by the department requirements. Follows all infection control policies and procedures at all times. Maintains patient confidentiality at all times according to the established policies and procedures. Emergency duty may be required of the incumbent that includes assisting community or hospital-based organizations or the Red Cross. Staff will be directed to perform other emergency duties based on clinical experienceincluding, but not limited to, responses to threats or disasters, man-made or natural.

CustomerService:

Every employee knows and understands his/her customers and focuses on delivering to them the highest-quality services(s) in the context of the overall mission.

Communication:

The ability to express ideas effectively face-to-face, as well as in writing, in individual and group situations, adjusting language and terminology to the needs of the audience,and the ability to synthesize information received verbally and in writing.

Teamwork:

Creates effective working relationships within and across organizational boundaries.

Initiative and Ingenuity:

The capacity for self-motivation that is manifested by innovation and creativity. Commitment to

Quality:

Consistently maintains a high level of quality that meets specific standard operating practices and procedures, consistent with organizational goals.

Productivity:

Employee makes use of work time in an efficient and productive manner.

Promoting Quality, Customer Service and Productivity:

Utilizes continuous quality assurance processes to ensure quality, appropriate services are rendered to the customer in order to meet or surpass established goals and objectives

Meeting Strategic Goals and Objectives:

Plans actions to accomplish designated and desired outcomes.

Diversity Competencies:

In the interest of ensuring continued workforce diversity at the Health Care District every staff member is required to: Promote teambuilding among a diverse workforce, model a positive attitude regarding diversity, create and maintain a work environment that is respectful and accepting of diversity, and demonstrate recognition of the value of individual and cultural differences Ensure that service delivery is provided in a culturally competent way and consistently treat customers, partners, and coworkers with dignity and respect.

Additional Duties:

This job description reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. The omission of specific statements of duties does not exclude them from the position. Management of the Health Care District of Palm Beach County reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.

Education:

High School Diploma or GED required.

Experience:

Three (3) to five (5) years of prior experience in a dental health care/medical office setting preferred. Excellent customer service and knowledgeable in general administrative work essential. Bilingual in Spanish and/or Creole preferred

Certification:

Current

ACLS/BLS

certification preferred.

Licensure:

Valid Florida driver’s license required

Registrations:

N/A